Overview:
Innovation Floors Inc is a flooring contractor located in Kennesaw, GA. The company specializes in various flooring solutions, including hardwood refinishing, carpet replacement, and tile installation. They are known for their high-quality workmanship and customer service.
Services Provided:
– Hardwood floor refinishing
– Carpet replacement
– Tile installation
– Free estimates
– Professional installation services
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (678) 776-7722
Website: http://www.innovationfloors.com/
Customer Reviews and Sentiment:
**Google Reviews:** 4.5 stars based on 12 reviews.
Positive feedback highlights the company’s exceptional service, professionalism, and quality of work. Customers have praised their prompt response times, attention to detail, and friendly staff.
Examples of positive reviews include:
“Absolutely phenomenal service… Highly recommended.” – Tyler Heiks
“They matched the existing floor perfectly and cleaned up afterward. HIGHLY RECOMMEND.” – Martha Feinberg
“These guys were amazing! The floors came out better than we could have imagined.” – Mackenzie Mabee
Negative feedback includes complaints about reckless driving by the company’s staff and one unfavorable review regarding installation service.
Example of a negative review:
“If this company handles flooring installs the way that they drive, then AVOID AT ALL COSTS!” – Ben Stepanek
Review Summary:
Positive Sentiments: High-quality workmanship, excellent customer service, prompt responses, professionalism, and thorough job completion.
Negative Sentiments: Issues with staff behavior on the road and one unresolved service complaint.
Additional Ratings:
BirdEye: 4.5 stars based on 12 reviews, indicating a consistent level of customer satisfaction.
Total Lead Smart Rating: 8.1/10, reflecting strong customer approval but noting isolated incidents of negative feedback about driver behavior and mixed service experiences.
Conclusion:
Innovation Floors Inc is a reputable choice for flooring services in Kennesaw, GA, especially recognized for their professionalism and quality workmanship. However, potential clients should be mindful of occasional negative feedback regarding staff behavior outside of their service area and consider those points when making a decision.
Member Since August 2024
Listing Id 316184