Waynes Flooring Outlet in Honolulu, Hawaii 96818

Waynes Flooring Outlet

4374 Mala'ai St, Honolulu, HI 96818

3.3 (12 reviews)

Overview:
Waynes Flooring Outlet is a flooring store located in Honolulu, HI, specializing in a wide selection of flooring materials including carpets and vinyl. The company is noted for its helpful staff and unique inventory options.

Services Provided:
– Carpet Sales
– Vinyl Flooring Sales
– Flooring Consultation
– Flooring Remnants Section

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (808) 731-2203
Website: http://www.waynesflooringoutlet.com/

Customer Reviews and Sentiment:
Waynes Flooring Outlet has received mixed reviews across various platforms:
Google Reviews: 3.3 stars based on 12 reviews.

Positive feedback emphasizes the store’s good selection, helpful staff, and no-pressure sales approach.

Examples of positive reviews include:
“Great selection, helpful, no pressure from staff.” – Stasia Barcelona
“Great ‘hidden gem’ for your carpet needs!” – Justin Salzer
“Great staff very helpful!!!..awesome price!!” – Chong Dixon

Negative sentiments highlight issues with customer service and product satisfaction.

Examples of negative reviews include:
“Gene was…very unhelpful after my complaint.” – Mc Hoover Negre
“Super rude! Tried getting some info on carpet…” – Zane Satovich
“I would NOT recommend.” – Matthew Leger

Review Summary:
Positive Sentiments: Helpful staff, good selection of flooring, and no-pressure environment.
Negative Sentiments: Poor customer service experiences and dissatisfaction with certain products.

Additional Ratings:
BirdEye: 3.3 stars based on 12 reviews, reflecting a trend of customer experiences ranging from very positive to very negative.
Better Business Bureau (BBB): The business has a profile but is not accredited.

Total Lead Smart Rating: 5.2/10
This rating considers overall customer satisfaction, quality of products, and mixed feedback regarding customer service.

Conclusion:
Waynes Flooring Outlet is a noteworthy option for those in search of flooring solutions in Honolulu, HI. While many customers appreciate the selection and helpful staff, potential buyers should be cautious of mixed reviews and customer service inconsistencies before making a decision.

Member Since August 2024

Listing Id 314069

Contact Info

4374 Mala'ai St, Honolulu, HI 96818
(808) 731-2203
Lead Smart Rating :
5.2/10.0

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4374 Mala'ai St, Honolulu, HI 96818

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Reviews

Stasia Barcelona

a year ago

Great selection, helpful, no pressure from staff.

Justin Salzer

a year ago

Great ‘hidden gem’ for your carpet needs! My auntie raves about this place for years and now I know why. They have a remnants section in the back where you can find precut lengths of carpet that you can get customized to your dimensions. Good selections, very knowledgeable staff and no sleazy salesman pressure.

Mc Hoover Negre

a year ago

Byron was very helpful. Buy from him. He respected me as a person and did what he could. On the other hand, Gene was the one who sold me entire project and did not want to help at all after the fact of my complaint on the vinyl I purchased. It was the worst product I used and he cold not have the decency to warranty the product he sold me. They don’t cRe about their customers and only the money they are getting

Zane Satovich

2 years ago

Super rude! Tried getting some info on carpet and come to find out they don’t even install too. Waste of time, don’t bother

Kaui'lani K.

3 years ago

Location is very visible from the street with ample parking available. Big showroom of flooring available, staff was friendly, knowledgeable and funny. Took the time to educate us never felt pressed. Clean with a good amount of inventory on stock. Prices varies depending selection of product. Would recommend stop by ask for Clarance.

Angie

3 years ago

I always get great service from Gene and the prices are awesome.

Chong Dixon

3 years ago

Great staff very helpful!!!..awesome price!!

1W W

3 years ago

Friendly. Only have black or dark brown (bark) no toe cove base.

Kristy N

3 years ago

Lots of choices!!!

Matthew Leger

4 years ago

I called to see if they sell cardboard tubes or had any they were throwing away. The person who answered the phone was very rude and gave me a bad attitude. Then hung up on me. I would NOT recommend.