Viloor Vinyl Flooring in Honolulu, Hawaii 96814

Viloor Vinyl Flooring

by appointment only, 1019 Waimanu St #104, Honolulu, HI 96814

4.5 (8 reviews)

Overview:
Viloor Vinyl Flooring is a flooring store located in Honolulu, HI, specializing in high-quality flooring solutions for various residential and commercial applications. Known for its competitive pricing and exceptional customer service, Viloor Vinyl Flooring caters to both real estate professionals and homeowners.

Services Provided:
– Vinyl flooring
– Installation services
– Customer support and consultation

Timings:
By appointment only.

Contact Information:
Phone: (808) 387-3437
Website: http://viloorflooring.com/

Customer Reviews and Sentiment:
Viloor Vinyl Flooring has received positive feedback from numerous customers:

Google Reviews: 4.5 stars based on 8 reviews.

Positive feedback highlights the store’s high-quality products, reasonable prices, professional installation, and excellent customer service. Customers have noted their satisfaction with the appearance and durability of the flooring.

Examples of positive reviews include:
“They make purchases, loading and excess returns super easy as well.” – Zach Purcell
“The product looks fantastic, has a quality wear-layer and it’s a great value.” – Cindy Siok
“Very knowledgeable service from Owner Asel, and very professional.” – Andres Quartero

However, the company has also faced criticism regarding limited flooring options and poor customer service experiences, particularly with the owner.

Example of a negative review:
“Extremely rude/unpleasant owner… she simply blocked my phone number.” – Susana Poulin, R

Review Summary:
Positive Sentiments: High-quality flooring, reasonable prices, professional service, excellent installation, and great customer support.
Negative Sentiments: Limited options available, poor handling of customer inquiries, and negative experiences with the owner.

Additional Ratings:
BirdEye: 4.5 stars based on 8 reviews, mirroring the satisfaction expressed in customer feedback with occasional issues.
Total Lead Smart Rating: 7.5/10 – This rating reflects the overall high quality of products and services, countered by some negative feedback regarding customer service.

Conclusion:
Viloor Vinyl Flooring is regarded as a reliable choice for flooring needs in Honolulu, HI, with a strong reputation for quality products and professional service. However, prospective customers should be cautious of mixed experiences shared by some clients, particularly regarding customer interactions with the owner.

Member Since August 2024

Listing Id 314045

Contact Info

by appointment only, 1019 Waimanu St #104, Honolulu, HI 96814
(808) 387-3437
Lead Smart Rating :
7.5/10.0

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Listing location

by appointment only, 1019 Waimanu St #104, Honolulu, HI 96814

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Reviews

Zach Purcell

5 months ago

Far and away the best quality flooring we have ever used and at VERY reasonable prices. They make purchases, loading and excess returns super easy as well. As a real estate investor, these are the only floors we use. Keep up the great work, Viloor!

Cindy Siok

2 years ago

As a real estate agent – I’ve recommended Viloor Flooring to people getting their homes ready to rent or to sell. The product looks fantastic, has a quality wear-layer and it’s a great value. I like it so much, I put it in my own house!

Andres Quartero

2 years ago

Good quality flooring at a really good price point. Very professional service from Owner Asel, and very knowledgeable. The installation process was very prompt, and jobsite kept very clean. I highly recommend this flooring, and the service from both owner and Installers are top notch. Mahalo for everything Asel🤙 …

Suha L

2 years ago

Great products with reasonable prices! Used their products for many jobs and no complaints. Will keep doing business with Oleg and Asel!

Susana Poulin, R

2 years ago

Besides very limited flooring options, extremely rude/unpleasant owner. I am Real Estate Broker, constantly referring clients to businesses. After asking Asel/owner to send me pictures & price for her flooring few options she simply blocked my phone number… what a way to handle business. I contacted the flooring specialist who referred the business to me and he apologized and told me that within a week two other clients made similar complaints. Watch out! P.S.I couldn’t believe the owner replied with false info, saying I bought floor at Home Depot then returned and went back to her… I went there in December for the first/only time, there was close to ZERO options so I waited, went on a trip and after I got back I tried again. Please, be apologetic not a liar!

Jayson Reynon

3 years ago

Found this local flooring company randomly on Facebook and I can’t say enough good things about the quality of their product and their genuine care for their customers. The LVP I bought was such a great price and looks beautiful in our home. It was very easy to install, and they were quick to provide any support I needed. They sell all kinds of transition pieces and molding to complement their flooring. They were so helpful throughout the entire process and were easy to work with. Communication and response time was almost immediate, and they were flexible to work around my schedule. The flooring and molding that I bought look great together, and I’m so thankful we found this company!!!

Spencer Harris

3 years ago

Asel, Oleg, and Dimitry were amazing! They gave a very competitive bid and did the work very quickly and professionally. I would absolutely recommend them for any flooring job.