The Floor Trader of Gulfport

Overview:
The Floor Trader of Gulfport is a flooring store located in Gulfport, MS. The business specializes in providing a wide variety of flooring options, including carpet and hard surface flooring, accompanied by knowledgeable staff who assist customers in selecting the suitable products for their needs.

Services Provided:
– Flooring sales (carpet, vinyl, tile, hardwood)
– Installation assistance
– Product selection guidance
– Customer service and consultations

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (228) 831-5777
Website: http://www.floortradergulfcoast.com/

Customer Reviews and Sentiment:
The Floor Trader of Gulfport holds a remarkable rating of 4.8 stars based on 85 reviews across various platforms, indicating a strong customer satisfaction level.

Positive feedback emphasizes the knowledgeable and helpful staff, particularly praising individuals such as Jamie Dunn and Matt Carroll for their professionalism and assistance in selecting flooring products.

Examples of positive reviews include:
“Pete Quave is very knowledgeable, and helpful… I would highly recommend Floor Trader to anyone seeking quality flooring.” – Kenny Bertucci
“Jamie was very helpful with questions and selections…thanks for the positive experience.” – Carol Myers
“Jamie answered all my questions and ensured me that I picked the floor that would last a lifetime.” – Polar Star

The few negative sentiments primarily center around limited issues with customer service, with a customer mentioning that service was just “good.”

Review Summary:
Positive Sentiments: Knowledgeable and helpful staff, quality product selection, positive customer experience, professional installations.
Negative Sentiments: Minor complaints regarding the average customer service experience.

Additional Ratings:
BirdEye: 4.8 stars based on 85 reviews, indicating consistent customer satisfaction.

Total Lead Smart Rating: 9.2
This rating reflects the high-quality customer experiences and feedback received, alongside the minor concerns noted.

Conclusion:
The Floor Trader of Gulfport proves to be an excellent destination for anyone in search of flooring solutions in Gulfport, MS. The combination of knowledgeable staff, quality products, and positive customer feedback suggests that customers are likely to have a rewarding shopping experience.