Overview:
Vic’s Floors is a flooring store located in Grove City, OH, specializing in hardwood floor installation, refinishing, and repairs. Known for their expertise, Vic and his team have garnered a strong reputation for correcting installation issues and delivering quality workmanship.
Services Provided:
– Hardwood floor installation
– Floor refinishing
– Custom staining
– Floor repairs
Timings:
Monday to Saturday 9 AM to 5 PM.
Closed on Sundays.
Contact Information:
Phone: (614) 853-2682
Website: http://www.vicsfloors.com/
Customer Reviews and Sentiment:
Vic’s Floors has received positive feedback across various platforms:
Google Reviews: 4.6 stars based on 11 reviews.
Positive feedback highlights the team’s professionalism, quality work, and excellent customer service. Customers appreciate their ability to resolve complications from previous contractors efficiently.
Examples of positive reviews include:
“Vic and his team were excellent… Highly recommend!” – Serena Day
“They do great job on installation as well, reasonable prices.” – VDV Services
“I would use them again for sure.” – Jonathan Weber
However, there is a notable negative sentiment regarding a lack of responsiveness.
A negative review states:
“He said ‘THAT’S NOT ME, I DON’T HAVE TIME FOR THAT!’ and then HUNG UP ON ME!” – Megan Moore
Review Summary:
Positive Sentiments: High-quality workmanship, professionalism, efficiency, and excellent customer service.
Negative Sentiments: Issues with customer communication and availability.
Additional Ratings:
BirdEye: 4.6 stars based on 11 reviews, reflecting a consistent positive trend.
Total Lead Smart Rating: 8.5/10 – This rating considers the overall customer satisfaction and quality of services, though the communication incident lowers the overall score slightly.
Conclusion:
Vic’s Floors stands out as a trusted choice for flooring services in Grove City, OH, renowned for their quality work and professional demeanor. While the majority of reviews are highly favorable, potential clients should be cautious of the reported communication issues with the owner.
Member Since August 2024
Listing Id 312608