American Products

Overview:
American Products is a flooring store located in Greer, South Carolina, specializing in a variety of flooring products including hardwood floors, polyurethane, and stains. Known for its professional service and consultation, the store has developed a strong reputation for quality and customer support.

Services Provided:
– Hardwood flooring
– Polyurethane products
– Stains
– Flooring accessories
– Professional consultation

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (864) 627-0877
Website: http://www.ampro-online.com/

Customer Reviews and Sentiment:
American Products has received generally positive feedback with a 4.6-star rating based on 35 reviews across various platforms.

Positive feedback highlights the professionalism, helpfulness, and quality of products. Customers have expressed satisfaction with the consultation services and the availability of various flooring products.

Examples of positive reviews include:
“Best place to go for hardwood floors. Very professional service and consultation.” – Stephan Großmann
“Great place very professional they had exactly what I needed.” – Robert Isemann
“Good products and pricing too. Great people to work with.” – Tony & Sharon Eubanks

Negative feedback, however, emphasizes issues with customer service and payment processes. One reviewer expressed frustration over the inability to make a credit card transaction over the phone despite having spent a significant amount previously.

Examples of negative reviews include:
“Didn’t want to take a credit card over phone and ship items…” – Dane Scott
“Manager/fork lift driver is an a$$hole, extremely rude…” – Danielle Sellars

Review Summary:
Positive Sentiments: Professional service, quality products, helpful consultation, good pricing.
Negative Sentiments: Issues with customer service and payment processes.

Additional Ratings:
BirdEye: 4.6 stars based on 35 reviews, indicating a favorable customer experience overall.

Total Lead Smart Rating: 8.2/10
This rating reflects high customer satisfaction, although it is tempered by notable complaints regarding customer service and payment practices.

Conclusion:
American Products in Greer, SC, is a highly regarded choice for flooring needs, particularly known for its professionalism and product quality. However, prospective customers should be cognizant of some negative experiences related to customer service.