Carpet Garage Flooring Center, Great Falls MT

Overview:
Carpet Garage Flooring Center, located in Great Falls, MT, specializes in providing a wide range of flooring solutions. The company is well known for its exceptional customer service and high-quality flooring products, making it a popular choice among local residents.

Services Provided:
– Carpet installation and sales
– Flooring installation (various types)
– Professional estimates
– Customer service for residential and multi-family buildings

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (406) 452-0642
Website: https://carpetgarage.com/great-falls/?id=2&utm_source=google&utm_medium=organic&utm_campaign=GMB&utm_content=CG_GreatFalls

Customer Reviews and Sentiment:
Carpet Garage Flooring Center has a rating of 4.4 stars based on 41 reviews.

Positive feedback highlights the exceptional service from staff, especially Jeff, who is praised for his professionalism, responsiveness, and helpfulness. The quality of work and competitive pricing are also frequently mentioned.

Examples of positive reviews include:
“Jeff at The Carpet Garage is the best… someone I will continue to do business with. 10 stars!” – Susan “Suzie” McCracken
“They are always available for my flooring needs… great work and great prices.” – Launa Gallagher
“Professional and accurate with estimates… top-notch professionals who warranty their work.” – Hillary Christiansen

The primary complaint noted was related to the resolution of issues after service, but there is limited negative feedback.

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable staff, quality flooring options, good pricing, and reliable installations.
Negative Sentiments: A few concerns regarding after-sales service resolution.

Additional Ratings:
BirdEye: 4.4 stars based on 41 reviews, reinforcing the overall positive customer experience, with occasional service issues.

Total Lead Smart Rating: 8.5/10
This rating reflects the strong customer satisfaction, quality of services, and the minor concerns noted regarding service resolution. The business overall has a positive reputation with high repeat customer rates, contributing to the favorable score.

Conclusion:
Carpet Garage Flooring Center stands out as a reliable and customer-oriented choice for flooring needs in Great Falls, MT. Their commitment to service and quality, along with competitive pricing, makes them a preferred option for both residential and multi-family projects. Potential customers will benefit from the overwhelmingly positive experiences shared by previous clients.