Overview:
Outwest Hardwood Flooring is a flooring contractor located in Grand Junction, CO. The company specializes in hardwood flooring installation, refinishing, and repair, delivering high-quality craftsmanship in every project.
Services Provided:
– Hardwood flooring installation
– Refinishing of existing flooring
– Flooring repairs
Timings:
Monday to Friday 9 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (970) 985-8337
Customer Reviews and Sentiment:
Google Reviews: 4.3 stars based on 6 reviews.
Positive feedback emphasizes the company’s professionalism, kindness, and high-quality craftsmanship. Customers have praised the team for their expertise and prompt service, particularly in challenging situations such as fire damage.
Examples of positive reviews include:
“Professional, Kind, & Prompt! Outwest Hardwood Flooring did an excellent job!” – Catherine Richardson
“Hands down the highest quality craftsmanship around… truly the best.” – Xander Scotland
The negative feedback highlights issues with communication, specifically regarding unreturned messages and delays in providing estimates.
Examples of negative reviews include:
“Does not return messages. Waiting over 10 days for a repair estimate.” – Paul Lucas
Review Summary:
Positive Sentiments: Professionalism, prompt service, high-quality craftsmanship, knowledgeable staff.
Negative Sentiments: Communication issues, delays in responses and estimates.
Additional Ratings:
BirdEye: 4.3 stars based on 6 reviews, indicating a generally positive customer sentiment but with some concerns about communication.
Total Lead Smart Rating: 7.5/10. This rating reflects a strong positive sentiment from customers regarding quality and professionalism, balanced with concerns about communication issues.
Conclusion:
Outwest Hardwood Flooring is a commendable choice for flooring services in Grand Junction, CO, noted for their craftsmanship and professionalism. However, potential clients should consider the feedback regarding communication before engaging their services.
Member Since August 2024
Listing Id 311942