Granbury Flooring Company in Granbury, Texas 76049

Granbury Flooring Company

100 Corporate Dr, Granbury, TX 76049

4.6 (19 reviews)

Overview:
Granbury Flooring Company is a locally owned flooring store situated in Granbury, TX. The company specializes in providing a wide range of flooring solutions, including installation services and product sales. With a commitment to customer service and quality workmanship, they are well-regarded in the local community.

Services Provided:
– Flooring installation
– Flooring sales
– Customer consultation
– Competitive pricing

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (817) 579-7440
Website: https://www.granburyflooring.com/

Customer Reviews and Sentiment:
Granbury Flooring Company has garnered positive feedback across various platforms:

Google Reviews: 4.6 stars based on 19 reviews.

Positive sentiments highlight the company’s exceptional customer service, competitive pricing, and quality of work. Customers appreciate the helpfulness and professionalism of the staff.

Examples of positive reviews include:
“Caleb and Gregorio were very easy to work with and kept us updated throughout the whole process…” – Tyler Durant
“We had several bids from local businesses and their price could not be beat…” – Kim Lindsey
“These guys really delivered. They worked with the manufacturer and were amazingly open and helpful…” – Stuart Smith

However, one customer expressed dissatisfaction with the installation, citing issues with glue coverage and a lack of follow-up on repair requests.

Negative sentiment example:
“However, in our home while installing new wood floors, the installer didn’t get adequate glue coverage…” – Anita Watson

Review Summary:
Positive Sentiments: Excellent customer service, competitive pricing, helpful staff, quality installation, follow-through on customer issues.
Negative Sentiments: Installation issues, lack of follow-up on repair requests.

Additional Ratings:
BirdEye: 4.6 stars based on 19 reviews, reflecting a strong customer satisfaction level.
Total Lead Smart Rating: 8.5/10. This rating reflects a high level of customer satisfaction and service quality, tempered by the noted installation issue and response timing that could improve.

Conclusion:
Granbury Flooring Company is recognized for its outstanding customer service and quality flooring solutions in Granbury, TX. With positive reviews emphasizing their professionalism and competitive prices, it stands out as a reliable choice for flooring needs. However, potential customers should take note of the isolated installation issues reported to ensure a smooth experience.

Member Since August 2024

Listing Id 311840

Contact Info

100 Corporate Dr, Granbury, TX 76049
(817) 579-7440
Lead Smart Rating :
8.5/10.0

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Listing location

100 Corporate Dr, Granbury, TX 76049

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Reviews

tyler durant

a year ago

Caleb and Gregorio were very easy to work with and kept us updated throughout the whole process, would recommend working with this company 10 out of 10 times

Kim Lindsey

3 years ago

We had a great experience with Granbury Flooring. We had several bids from local businesses and their price could not be beat, their customer service was great and the job was done quickly, efficiently, and was exactly what we had hoped for. I will be recommending this company to anyone looking to replace floors. We worked with Chase and he was very helpful and easy to work with.

Laura Keen

3 years ago

Traded there for years. They remember my name and acknowledge me. Always very helpful.

Stuart Smith

4 years ago

They did the floor in our new house. Unfortunately, we had some issues that were beyond their control. Joe (owner) and Jon (manager) came out to our house and promised to “make it right.” These guys really delivered. They worked with the manufacturer and were amazingly open and helpful during the process. They sent a terrific crew to fix up the manufacturer’s defects. Now, not a day goes by that my wife doesn’t say “Wow, I love our floors!” It is so nice finding a locally owned business that really cares about customer service and does a terrific job.

Jean Renee Rogers

4 years ago

We worked with James to chose our flooring for our new home. He was patient and helpful during some difficult decisions and second guesses. Our only frustration was they did not have all the various sizes that each of the samples were came in. So basically you had to use your imagination. But all in all a good experience. A fun and courteous staff; and did I mention James was patient 😁

Tim Lundy

4 years ago

Visited here with my Mom

Elio Garcia

5 years ago

Groovy

Brad M Coker

5 years ago

As a homebuilder I have bought from them for years. My relationship with them is only a business one and by my experience Joe has created an organization of first class people and that have complete honesty and integrity. They are competitively priced and are diligent to serve their customers. Truly a 5 star company.

Regina Sartain

5 years ago

Excellent customer service here!

Anita Watson

5 years ago

Very nice people. However, in our home while installing new wood floors, the installer didnt get adequate glue coverages so we have LOTS of hollow sounds while walking on the floors. We only found one spot where the wood could actually break. After repeated repair requests and confirmation of “we will get a man out there”…. nothing.