Carpet World Fargo

Overview:
Carpet World Fargo is a reputable flooring store located at 4601 17th Ave S, Fargo, ND. The company specializes in a wide variety of flooring products, including carpets and rugs, offering customers an extensive selection and knowledgeable assistance for their flooring needs.

Services Provided:
– Carpet sales and installation
– Flooring options (variety of materials)
– Customer assistance and advice
– Manufacturer warranty support

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (701) 235-7525
Website: www.carpetworldfargo.com

Customer Reviews and Sentiment:
Carpet World Fargo has received positive feedback across various platforms:

Google Reviews: 4.6 stars based on 59 reviews.

Positive feedback emphasizes excellent customer service, knowledgeable staff, and a wide selection of products.

Examples of positive reviews include:
“Amazing experience as always. So very organized, clean, amazing variety…” – Bdgoebel
“Many options. Staff knows their products and were very helpful…” – Dana Leopold
“Carpet World is the best!…They are great to work with there.” – Nichole Parkhouse

The negative sentiments highlight occasional issues with product availability and poor customer service from individual staff members.

Examples of negative reviews include:
“I meant 5 stars…having flooring installed starting today…” – Jan Arens
“Guy at Carpet World was so rude, he just hung up on me…” – Dawn Cihak

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable staff, variety of flooring options, helpfulness, and fair pricing.
Negative Sentiments: Issues with product availability and instances of poor customer service.

Additional Ratings:
BirdEye: 4.6 stars based on 59 reviews, indicating a trend of customer satisfaction with strong positive sentiments despite some isolated complaints.
Total Lead Smart Rating: 8.5/10, reflecting high customer satisfaction, extensive product range, and some concerns regarding customer service experiences.

Conclusion:
Carpet World Fargo emerges as a strong choice for flooring solutions in Fargo, ND, renowned for its knowledgeable staff and extensive product variety. However, potential customers should be aware of mixed reviews, specifically related to availability and occasional customer service shortcomings, when making their decisions.