Ruffo’s Hardwood Floor in Endicott, New York 13760

Ruffo’s Hardwood Floor

Endicott, NY 13760

4.3 (14 reviews)

Overview:
Ruffo’s Hardwood Floor is a flooring store located in Endicott, NY, specializing in hardwood floor refinishing and restoration services. The company is known for its quality workmanship and customer satisfaction.

Services Provided:
– Hardwood floor refinishing
– Hardwood floor restoration
– Dust control measures during work

Timings:
Monday to Saturday: 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (607) 754-1067

Customer Reviews and Sentiment:
Ruffo’s Hardwood Floor currently holds a rating of 4.3 stars based on 14 reviews across various platforms.

Positive feedback emphasizes the company’s exceptional workmanship, professionalism, friendliness, and fair pricing. Customers have commended the team’s attention to detail and the high quality of the finished floors.

Examples of positive reviews include:
“I’m very grateful for the hard work that was put into our floors, couldn’t be happier with the end result!” – Timothy Jick
“Dan & crew were great to work with. Fair & friendly. My hardwoods look like new after 75 years of wear & tear!!” – Helinka Lenkiewicz
“Communication perfect. Thanks Dan and crew!” – Kristen Duff

Some complaints have been noted regarding communication and driving behavior of employees, which has led to customer dissatisfaction.
“Doesn’t return phone calls in a timely manner…” – Marie
“…their driving through a school zone is horrendous.” – Ashley Comer

Review Summary:
Positive Sentiments: High-quality workmanship, professionalism, friendly service, good communication, timely project completion.
Negative Sentiments: Communication delays, issues with employee behavior.

Additional Ratings:
Google Reviews: 4.3 stars based on 14 reviews, showing overall customer satisfaction but some concerns.
Total Lead Smart Rating: 7.5/10. This reflects the high quality of services and positive customer feedback, balanced against the noted communication issues and customer complaints.

Conclusion:
Ruffo’s Hardwood Floor is a commendable choice for hardwood floor refinishing in Endicott, NY. Clients appreciate the quality and professionalism of the service provided by Dan and his team. However, potential customers should be aware of the mixed reports concerning communication and driving behavior before making their decision.

Member Since August 2024

Listing Id 308662

Contact Info

Endicott, NY 13760
(607) 754-1067
Lead Smart Rating :
7.5/10.0

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Listing location

Endicott, NY 13760

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Reviews

Timothy Jick

3 months ago

I’m very grateful for the hard work that was put into our floors, couldn’t be happier with the end result!

Helinka Lenkiewicz

5 months ago

Dan & crew were great to work with. Fair & friendly. My hardwoods look like new after 75 years of wear & tear!!

Hakim Njai

a year ago

10Star All The Way Up! Professional Clean & Reasonable. Thank You 😊 …

Kristen Duff

a year ago

Love these results. Communication perfect. Thanks Dan and crew!

David Haines

a year ago

Dan did an excellent job for us. Kept the dust to a minimum and the floors look new. I would highly recommend Dan.

Ashley Comer (Vixen Fang)

2 years ago

Based upon their employee’s driving, I would not hire this company. Didn’t bother to stop for an ambulance which resulted in them nearly hitting me. Not only that, their driving through a school zone is horrendous. To the owner, if you bother to read these reviews, please talk to your employees about their driving.

D. Homa

3 years ago

4.5 stars. Team did a beautiful job, but fell short on the request where any holes drilled in prior floor were requested to be replaced (not patched). Otherwise, overall the floors look fabulous.

Marie

4 years ago

Doesn’t return phone calls in a timely manner. Called a week ago about possible work…still have heard nothing. Obviously they don’t need or want my business. We will be looking elsewhere for a company to refinish all of our floors. Second company in the area that has not gotten back to us. A week is plenty of time to return a simple phone call.

Melissa B

5 years ago

Amazing job! My floors were damaged due to carpet being ripped up, and he did a phenomenal job. He was on time, helped me pick the right stain, and provided very reasonable pricing. He and his crew take pride in their work and it shows! I recommend him to anyone looking to refinish their hardwood.

Jessica Marie

5 years ago

Dan did a great job for great price! I have 120 year old plank floors that were in very rough shape and also had two holes that needed to be repaired. I wanted the floors sanded and I was gonna finish them myself. The first company i called (acme) said they wouldn’t touch it because it was top nailed and it would destroy their machine. They also only do sanding along with finishing. The second company I called (acquisto’s) came out for about 30 sec. He was not very personable at all and quoted me 70% more than Dan did just for sanding and told me I would have to do the repairs myself. Dan gave me great price, included the repairs (I just had to supply wood), he was personable , timely ,clean(there was hardly any dust, considering how bad it was that’s amazing) and had two other guys who helped nail down each and every nail so they didn’t get cought on the machine. The floors came out great, I love them! Thank you very much Dan.