Reynosa Carpet

Overview:
Reynosa Carpet is a carpet store located in El Paso, TX, specializing in a wide range of flooring solutions, primarily carpets and laminate wood installations. The company has built a reputation for competitive pricing and customer service.

Services Provided:
– Carpet sales and installation
– Laminate wood flooring installation
– Recommendations for carpet and sheet care

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (915) 257-1147
Website: www.facebook.com/reynosacarpet/

Customer Reviews and Sentiment:
Reynosa Carpet has received positive feedback for its customer service and pricing, reflected in its rating of 4.2 stars based on 13 reviews across various platforms.

Examples of positive reviews include:
“Excellent customer service!!! The price was incredible for the carpet I selected for installation.” – Lorenzo Guadian
“Great service and great prices… highly recommend them to my own clients.” – A Texan
“They have a huge selection. Everyone was extremely knowledgeable and helpful.” – Lluvia Valdez

However, some customers raised complaints regarding pricing and punctuality:
“Very unprofessional… had to call several times, only to get excuse after excuse.” – Eddy Ramirez
“Over priced for Mohawk and Shaw brand carpet.” – Sabrina Olazarra

Review Summary:
Positive Sentiments: Friendly and helpful staff, competitive pricing, knowledgeable service, quick installation, and a vast selection of products.
Negative Sentiments: Issues with punctuality, customer service complaints, and concerns about pricing.

Additional Ratings:
BirdEye: 4.2 stars based on 13 reviews, indicating a generally positive customer experience with some notable concerns.
Total Lead Smart Rating: 7.5/10. This score reflects the overall customer satisfaction and quality of service while taking into account the mixed reviews and specific criticisms logged by some customers.

Conclusion:
Reynosa Carpet appears to be a solid choice for carpet and flooring needs in El Paso, TX, noted for its friendly service and reasonable prices. However, prospective clients should remain aware of the occasional service issues and customer complaints before making a decision.