Preston Thompson’s Flooring and Paint Store in Dickson, Tennessee 37055

Preston Thompson’s Flooring and Paint Store

207 Henslee Dr, Dickson, TN 37055

4.8 (105 reviews)

Overview:
Preston Thompson’s Flooring and Paint Store is a locally owned flooring and paint retailer located in Dickson, TN. The store offers a wide variety of flooring options, including carpet and luxury vinyl plank (LVP), as well as an extensive selection of paint, notably featuring Benjamin Moore products.

Services Provided:
– Flooring sales (carpet, vinyl, etc.)
– Paint sales (Benjamin Moore)
– Installation services
– Customer service and support

Contact Information:
Phone: (615) 446-6415
Website: https://www.prestonthompsonsdicksontn.com/

Customer Reviews and Sentiment:
Preston Thompson’s Flooring and Paint Store has received excellent reviews across various platforms.

Google Reviews: 4.8 stars based on 105 reviews.

Positive feedback consistently highlights the store’s exceptional customer service, product quality, and effective resolution of issues. Customers frequently express appreciation for the staff’s knowledge and willingness to assist, as well as the store’s commitment to ensuring customer satisfaction.

Examples of positive reviews include:
“I appreciate the fact that the store made things right. Because of this, they will always be my first stop for flooring needs now.” – Emily
“Great people, service, and management. Highly recommend!” – Micha Trevathan
“They have the best customer service and excellent line of products.” – glenn bailey

The reviews also indicate customer loyalty and strong community support, stating that the store feels like a valued friend rather than just a customer number.

Review Summary:
Positive Sentiments: Excellent customer service, high-quality products, effective issue resolution, locally owned business feel, and knowledgeable staff.
Negative Sentiments: Issues primarily involve the initial installation process, which were resolved satisfactorily by the company.

Conclusion:
Preston Thompson’s Flooring and Paint Store offers a reliable choice for flooring and paint solutions in Dickson, TN. With a remarkable reputation for customer service and product quality, the store is committed to making its customers happy. Overall, the overwhelmingly positive reviews outweigh the minor initial issues with installations, making it a top recommendation for flooring and paint needs in the area.

Total Lead Smart Rating: 9.2/10

Member Since August 2024

Listing Id 307352

Contact Info

207 Henslee Dr, Dickson, TN 37055
(615) 446-6415
Lead Smart Rating :
9.2/10.0

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207 Henslee Dr, Dickson, TN 37055

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Reviews

Emily

5 days ago

If I’m being honest I was not happy with my original installers or the entire process at first. I had a pretty major issue from the first group of installers and my original review was not a good one. However, when a company stands behind their product and/or installers and fixes the issues that arise, that says something to me about them. I had some joints in my LVP that were coming apart after a few months, so I called and talked to Jessica about them. She came out almost immediately to see what needed to happen to get this fixed. Within days, Ms. Belinda had a new group of installers over to fix the flooring. They also went ahead and fixed the issue from the previous installers. They were courteous, respectful and cleaned up after themselves. I appreciate the fact that the store made things right. Because of this, they will always be my first stop for flooring needs now and I will always recommend them.

Mona Sensing

3 months ago

Awesome family and business!

Micha Trevathan

4 months ago

Great people, service, and management. Highly recommend!

glenn bailey

4 months ago

They have the best customer service and excellent line of products and knowledge on what they sell, this is why I will always come back!

Alisa Edmondson

4 months ago

The store is immaculate. I love that they carry Benjamin Moore paint. I’ve used this brand in three homes and it’s such a high quality paint plus they have an amazing color selection.

Gage Jenkins

4 months ago

Wouldn’t choose anyone else.

Jeffreyydope Pro

4 months ago

This place is the best place to go if you need any flooring or paint. Good prices plenty options on floors, carpet etc. really good people work there. They’ll take care of you 100%.

Daniel Swaw

4 months ago

I’ve been doing business with them for over 15 years. It has always been a very pleasant experience with great customer service. I highly recommend them. They are easy to work with and do a great job.

Tom Byrn

4 months ago

I have a great experience’s in doing business with these folks! They have always gone above and beyond to make sure that I pleased with their service. I love that they are locally owned and not a chain! I feel like a valued friend instead of just a number.

Scott Hall

4 months ago

Awesome company with high integrity!