American Wholesale Floors in DeLand, Florida 32720

American Wholesale Floors

735 Spg Gdn Ave S, DeLand, FL 32720

4.9 (65 reviews)

Overview:
American Wholesale Floors is a flooring store located in DeLand, Florida. The company specializes in providing a wide selection of flooring materials including luxury vinyl plank (LVP), carpet, porcelain tile, and more, with a strong emphasis on exceptional customer service throughout the purchase and installation processes.

Services Provided:
– Floor Sales (Luxury Vinyl Plank, Carpet, Porcelain Tile)
– Installation Services
– Customer Consultation and Assistance

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (386) 873-6740
Website: [www.americanwholesalefloor.com](https://www.americanwholesalefloor.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB)

Customer Reviews and Sentiment:
American Wholesale Floors boasts an impressive rating of 4.9 stars based on 65 reviews across different platforms.

Positive feedback emphasizes the company’s excellent customer service, beautiful showroom, and extensive selection of flooring products. Customers have praised the staff, particularly Cassandra, for their professionalism and helpfulness.

Examples of positive reviews include:
“Cassandra made ordering and installing the new floors in my home a breeze!” – Angie
“This company is five stars all the way!” – John Fielding
“Cassandra was excellent in assisting us!” – Lauren Sabo

There were some concerns regarding delays due to product manufacturer issues, yet the staff continued to provide support and communication throughout the process.

Review Summary:
Positive Sentiments: Exceptional customer service, extensive product selection, knowledgeable and helpful staff, efficient purchasing and installation processes.
Negative Sentiments: Issues with product manufacturer delays, but handled professionally by staff.

Additional Ratings:
BirdEye: 4.9 stars based on 65 reviews, indicating a high level of customer satisfaction.
Total Lead Smart Rating: 9.3/10. This rating is based on overwhelmingly positive customer feedback, the strength of services offered, and the constructive handling of issues related to manufacturers.

Conclusion:
American Wholesale Floors stands out as a top choice for flooring needs in DeLand, FL, renowned for its wide selection and exceptional customer service. Customers can expect a supportive and informative experience when selecting and installing their flooring.

Member Since August 2024

Listing Id 306901

Contact Info

735 Spg Gdn Ave S, DeLand, FL 32720
(386) 873-6740
Lead Smart Rating :
9.3/10.0

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Listing location

735 Spg Gdn Ave S, DeLand, FL 32720

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Reviews

Angie

4 days ago

Cassandra made ordering and installing the new floors in my home a breeze! Excellent customer service from start to finish! If you need Floors and you’re near Deland, stop by!

John Fielding

2 weeks ago

This company is five stars all the way! Showroom is beautiful. Selection over the top. From choice to installation the best! Alex, the installer, a perfectionist, very professional, goes above and beyond in his job! Lake Helen United Church of Christ.

Derek Toms

a month ago

Great flooring store! Thousands is samples, LVP, carpet , porcelain tile and carpet! Loved working with Cassandra. She is a professional and will work with you and help you find the best product for your next project.

Lauren Sabo

2 months ago

Skip the big box stores and head straight here! Cassandra was excellent in assisting us for a small project we needed carpet for. She was so helpful in making sure she understood our need and made suggestions accordingly. We were also very pleasantly surprised with the pricing, efficiency of purchasing, and scheduling the installation. When you need flooring, this is the place to start (and finish)!

Amanda Jaynes

4 months ago

Spoke to Cassandra regarding LVP. Unfortunately I am out of state and won’t be purchasing due to distance, but she was extremely knowledgable and helpful.

Shay Lokie

6 months ago

Very friendly staff. Many products to choose from. Go out of their way to help.

Shelley Hageman

6 months ago

Our experience with purchasing our flooring started out WONDERFUL. Cassandra was knowledgeable & professional and not pushy. Then the experience turned bad. As to no fault of Cassandra or American Wholesale, however the product manufacturers was at fault. The whole time Cassandra showed concern for our plight. Fought for us with the vendor & manufacturer and prevail. We waited patiently and all got resolved. We LOVE love the end results

7 months ago

Success!! Tremendous selection, excellent customer service! After searching for quite some time for a flooring company, we met Cassandra. Our experience with American Wholesale Floors was A+. Cassandra was a delight to work with and very accommodating in securing the samples we needed. Jason from Ohana flooring did exceptional work with the installation, resulting in beautiful engineered wood flooring throughout our home. Thank you for your exceptional service!

Kysha Small

8 months ago

I’m completely blown away, I’ve spent most of the day looking for good quality carpet in the daytona area and there was nothing, decided to look outside of the area and it was well worth the travel to deland American Wholesale Floors. Great customer service… prices, you’ll have to come and see for yourselves

Carol Willson

9 months ago

Cassandra was so patient, knowledgeable, helpful, and efficiently handled 3 customers almost at same time. She helped me and another customer load our vinyl flooring purchases both using forklift and manually! She went above and beyond what another flooring store employee would do for her store! American Wholesale Floors is lucky to her her!! Thank you Cassandra!