Mohawk Industries Inc

Overview:
Mohawk Industries Inc is a flooring contractor located in Dalton, GA, specializing in manufacturing and distributing various types of flooring products, including carpets and other flooring materials.

Services Provided:
– Flooring manufacturing
– Carpet products
– Distribution of flooring materials

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (706) 278-8000
Website: http://www.mohawkind.com/

Customer Reviews and Sentiment:
Mohawk Industries Inc has received mixed reviews across various platforms:
Google Reviews: 4.2 stars based on 43 reviews.

Positive feedback highlights the company’s quality of products and efficient service. Customers appreciate the fast loading times and the excellent quality of their carpets.

Examples of positive reviews include:
“Make the best carpet.” – James Durkan
“Easy to get in and out of, loaded me fairly fast.” – Dale Tucker
“Friendly helpful staff!” – Jennifer Turner

However, negative sentiments focus on slow loading times and issues related to employee insurance matters, leading to customer dissatisfaction.

Examples of negative reviews include:
“Slow loading, slow loading. And for a partial load.” – Krystian Kulikowski
“Maybe a good place to work… but there is a big problem with the company’s insurance.” – Tammy Chadwick
“This place is one of the worst places to work for.” – Samantha Southern

Review Summary:
Positive Sentiments: High-quality carpets, efficient loading times, and supportive staff.
Negative Sentiments: Complaints about slow loading and unresolved insurance issues for employees.

Additional Ratings:
BirdEye: 4.2 stars based on 43 reviews, reflecting similar sentiments of satisfaction with the company’s flooring products but acknowledging operational challenges.
Total Lead Smart Rating: 6.5/10 (Calculated based on overall customer satisfaction, product quality, and unresolved complaints present in reviews.)

Conclusion:
Mohawk Industries Inc offers quality flooring products and has a reputation for good customer service in Dalton, GA. However, potential customers and employees should consider the mixed reviews regarding loading efficiency and insurance problems before engaging with the company.