Arizona Tile

Overview:
Arizona Tile is a flooring store located in Dallas, TX, specializing in a wide variety of stone slabs and tiles. The company offers a comprehensive selection suitable for various flooring and countertop projects, supported by knowledgeable staff who assist customers in making informed choices.

Services Provided:
– Tile selection
– Stone slab sales
– Customer assistance and consultation
– Countertop sourcing

Contact Information:
Phone: (972) 456-0935
Website: https://www.arizonatile.com/en/locations/dallas

Customer Reviews and Sentiment:
Arizona Tile has received generally favorable reviews, holding a 4.4-star rating based on 122 reviews.

Positive feedback highlights the company’s vast selection of tiles and stones, as well as the helpfulness and professionalism of the staff. Customers have noted excellent customer service experiences.

Examples of positive reviews include:
“I had a great experience working with Rene… his excellent customer service made the entire process seamless.” – Moncif Ouazzani
“The selection of tile and slabs is impressive! The staff are extremely helpful, accessible and knowledgeable!” – Cat Copper

The complaints focus on occasional issues with sales representatives, with some customers experiencing poor service.

Negative sentiments include:
“Bad sales rep.” – La Nueva Era de Acuario
“Not a good service in the department where cheeses are sold.” – Shuhrat Musabaev

Review Summary:
Positive Sentiments: Vast selection, excellent customer service, knowledgeable staff, and organized showroom.
Negative Sentiments: Issues related to specific sales representatives and service quality.

Additional Ratings:
BirdEye: 4.4 stars based on 122 reviews, reflecting a predominantly positive sentiment among customers.
Total Lead Smart Rating: 8.0/10 – This rating indicates a strong performance in customer satisfaction and service quality, tempered by a few negative experiences that should be considered by potential customers.

Conclusion:
Arizona Tile stands out as a reputable option for flooring needs in Dallas, noted for its extensive selection and knowledgeable staff. However, prospective clients should be mindful of a few mixed reviews regarding customer service experiences.