Overview:
All American Flooring is a leading flooring store located in Dallas, TX. The company specializes in providing a wide range of flooring options, including hardwood, laminate, and tile, and offers professional installation services. With a reputation for excellent customer service and quality workmanship, All American Flooring stands out in the Dallas area.
Services Provided:
– Hardwood Flooring
– Laminate Flooring
– Tile Flooring
– Vinyl Flooring (LVP)
– Carpet Installation
– Professional Installation Services
– Customer Support
Timings:
Monday to Saturday 9 AM to 6 PM
Closed on Sundays.
Contact Information:
Phone: (972) 440-1048
Website: www.allamericanflooring.net
Customer Reviews and Sentiment:
All American Flooring has received positive feedback across several platforms:
Google Reviews: 4.7 stars based on 299 reviews.
Positive feedback highlights the company’s helpful staff, professionalism, and effective project management. Many customers specifically mentioned project manager Merdin for his exceptional service and responsiveness.
Examples of positive reviews include:
“Thanks again to the whole team for being very helpful and having tons of great choices!” – Robert Caruso
“Merdin was wonderful in his response to my concerns. He has provided follow-up for everything.” – Burt Kirchheimer
“Our older home, with the new carpet, is now like new!” – Anne Blackford
Concerns were noted about communication issues before the appointment of project manager Merdin, although many customers felt these issues were resolved under his leadership.
Review Summary:
Positive Sentiments: Exceptional customer service, knowledgeable staff, high-quality installations, and effective communication.
Negative Sentiments: Initial communication issues with sales staff prior to installation management.
Additional Ratings:
BirdEye: 4.7 stars based on 299 reviews, indicating a strong overall satisfaction from customers.
Total Lead Smart Rating: 8.5/10 – This rating reflects the overall high customer satisfaction and quality of services, with minor issues in communication before project management improved the experience.
Conclusion:
All American Flooring seems to be a highly reliable choice for flooring services in Dallas, TX, celebrated for its professional service and quality installation. Potential customers can expect excellent support, especially when working with project manager Merdin, but should be aware of potential communication hiccups in the early stages of their service.
Member Since August 2024
Listing Id 306258