DB Floor Sanding, Inc in Crystal, Minnesota 55422

DB Floor Sanding, Inc

4611 36th Ave N, Crystal, MN 55422

4.3 (7 reviews)

Overview:
DB Floor Sanding, Inc is a flooring service company located in Crystal, MN. The business specializes in hardwood floor installation and refinishing, aiming to deliver high-quality results and excellent customer service.

Services Provided:
– Hardwood floor installation
– Floor sanding
– Floor refinishing
– Custom finish options

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (612) 270-4263
Website: http://www.dbfloorsandingofmn.com/

Customer Reviews and Sentiment:
DB Floor Sanding, Inc has received varied feedback with a current rating of 4.3 stars based on 7 reviews.

Positive feedback highlights the company’s responsiveness, quality workmanship, and professionalism. Customers have appreciated the friendly service and effective problem resolution.

Examples of positive reviews include:
“Beyond expectations… Friendly, flexible, and fair-priced.” – Daniel Luoma
“Thanks for the great job of installing our new hardwood floors. They look fantastic!” – Bob Armstrong
“Professional and efficient! Thanks so much DB Floor Sanding!” – Lisa Rezac

A notable negative review mentioned issues with communication and service reliability, stating:
“No showed three of the five days… I had to call each time to find out what is going on.” – Joe Turenne

Review Summary:
Positive Sentiments: High-quality workmanship, friendly and professional service, effective problem resolution, and timely project completion.
Negative Sentiments: Communication issues and service reliability concerns.

Additional Ratings:
BirdEye: 4.3 stars based on 7 reviews, reflecting a general trend of customer satisfaction with some concerns regarding communication.
Total Lead Smart Rating: 7.5/10 based on overall customer satisfaction, quality of services, and the mixed reviews regarding communication and service reliability.

Conclusion:
DB Floor Sanding, Inc appears to be a reliable choice for flooring services in Crystal, MN, especially noted for their professionalism and quality work. However, potential customers should be aware of the communication issues noted in some reviews before making a decision.

Member Since August 2024

Listing Id 306060

Contact Info

4611 36th Ave N, Crystal, MN 55422
(612) 270-4263
Lead Smart Rating :
7.5/10.0

Get A Quote Claim

Listing location

4611 36th Ave N, Crystal, MN 55422

Get Direction

Reviews

Daniel Luoma

4 years ago

Beyond expectations. I had no idea that the floors could come out that nicely. Friendly, flexible, and fair-priced. Wish we would have called DB years ago.

Joe Turenne

6 years ago

One of the worst businesses I have ever dealt with. No showed three of the five days. No communication, I had to call each time to find out what is going on. apparently they feel you should either be at your house 24 hours a day for their convenience or give them the keys to your home. Betty is one of the most clueless people I have ever dealt with. Never realized there was a problem or show any concern for how the job is going. They don’t do the work themselves by the way they use subcontractors, so the communication takes even longer and more clumsy. I am actually embarrassed that I hired them I had two other quotes I could have gone with. Very frustrated and even more angry.

Stacey Tupper

8 years ago

I used DB Floors about 6 years ago and was really happy with the result. I had them come out to do another room. I am really disappointed this time. The two floors do not match!!! It looks like they coated it with a matte finish instead of gloss. Be sure to let them know the finish you want. DB Flooring contacted me and reimbursed the expense of having my floors coated to have a shinier finish! It seems we had a communication error, call them if you have an issue they are willing to work it out! Thanks DB Flooring! The sanding was very nice!

Bob Armstrong

8 years ago

Thanks for the great job of installing our new hardwood floors. They look fantastic in the morning sunlight and are what we expected plus more. I will be recommending DB Floor Sanding to all my friends and family as a company we can trust to take care of our hardwood flooring needs. Thanks again!

Lisa Rezac

9 years ago

Professional and efficient! Betty really helped us out with a quick estimate and getting our floor installation scheduled quickly. Justin and the rest of the installation and refinishing team were friendly, hard-working and did a beautiful job. Thanks so much DB Floor Sanding! I highly recommend them.

Anthony Wesley

9 years ago

Hi Betty, It was a great experience working with D.B. Floor Sanding. We had a estimate before we scheduled the work and were very impressed with the knowledge and experience that Betty had.The crew was exceptional cleaning up each day after their job, also when they said they were going to arrive they did. We would highly recommended D.B. Floor Sanding

jeff Hoffman

9 years ago

Hi Dick and Betty. I just wanted to say thanks for all the beautiful hardwood floors you have done for me and my clients over the past 20 years. You and your installers have made all the difference between a good installation and a great installation. I know I am happy with you and I know all of my clients are as well. Jeff Hoffman. Pres. J. B. Hoffman Homes Inc.