Rugs City Plus

Overview:
Rugs City Plus is a reputable carpet store located in Columbia Heights, Minnesota. The business specializes in a wide range of carpets and rugs, providing customers with quality products to enhance their home décor.

Services Provided:
– Selling rugs and carpets
– Offering a selection of home décor items
– Customer assistance in product selection

Timings:
Monday to Saturday 9 AM to 7 PM
Closed on Sundays

Contact Information:
Phone: (763) 781-5168
Website: http://rugscityplus.com/?utm_source=gmb&utm_medium=referral

Customer Reviews and Sentiment:
Google Reviews: 4.2 stars based on 27 reviews.

Positive feedback highlights the store’s great selection of quality rugs, helpful staff, and competitive prices. Customers have expressed their satisfaction with the variety available and overall positive shopping experiences.

Examples of positive reviews include:
“Great prices” – Thom Costa
“They had some really nice rugs and helpful staff.” – Onady Banks
“Great quality rugs. Recommend” – Pamela Glass

However, there are some negative sentiments regarding customer service. A couple of reviewers have expressed dissatisfaction with the lack of customer support and perceived high prices.

Examples of negative reviews include:
“No customer service” – Rose Bitengo
“Be fair and give people a deal…” – Sam Porter

Review Summary:
Positive Sentiments: Great selection, good quality rugs, helpful and friendly staff, competitive prices.
Negative Sentiments: Customer service issues, some concerns about pricing being on the expensive side.

Additional Ratings:
BirdEye: 4.2 stars based on 27 reviews, indicating a generally positive customer experience with a few concerns.
Total Lead Smart Rating: 7.5/10. This rating reflects high customer satisfaction for product selection and quality but takes into account the highlighted customer service issues and mixed feedback on pricing.

Conclusion:
Rugs City Plus appears to be a solid choice for those in search of quality rugs and carpets in Columbia Heights, MN. The positive reviews commend the selection and staff assistance, while potential customers should consider the reported customer service challenges when deciding to shop here.