Ackley Floor Covering in Cedar Rapids, Iowa 52404

Ackley Floor Covering

910 2nd Ave SW B, Cedar Rapids, IA 52404

4.6 (24 reviews)

Overview:
Ackley Floor Covering is a flooring store located in Cedar Rapids, IA. The company specializes in providing high-quality flooring solutions and is well-known for its exceptional customer service and attention to detail.

Services Provided:
– Flooring installation
– Flooring consultation
– Product selection assistance

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (319) 366-1694
Website: https://www.ackleyfloorcovering.com/

Customer Reviews and Sentiment:
Ackley Floor Covering has garnered positive feedback, reflected in its 4.6-star rating based on 24 reviews across various platforms.

Examples of positive reviews include:
“Great company. I highly recommend them. The service was prompt and professional.” – Jim Hoffman
“Great attention to detail when installing and awesome looking floors!” – Ken Klein
“I cannot recommend a contractor more than Ackley Flooring.” – Aric Engel

A negative review mentioned unprofessional behavior by workers:
“I’m not using them… they are having the rudest most homophobic and stereotypical conversation ever.” – Christina Vieth

Review Summary:
Positive Sentiments: Excellent customer service, prompt and professional service, high-quality workmanship, and attention to detail.
Negative Sentiments: Reports of unprofessional behavior from some staff members.

Additional Ratings:
Google Reviews: 4.6 stars based on 24 reviews.
Better Business Bureau (BBB): No specific rating information available.

Total Lead Smart Rating: 7.8/10
This rating reflects the overall customer satisfaction and quality of services, while also considering the isolated instance of negative feedback regarding staff behavior.

Conclusion:
Ackley Floor Covering is a highly recommended choice for flooring services in Cedar Rapids, IA, noted for its commitment to quality and customer satisfaction. However, potential customers should be aware of the reported unprofessional behavior by some staff members.

Member Since August 2024

Listing Id 302947

Contact Info

910 2nd Ave SW B, Cedar Rapids, IA 52404
(319) 366-1694
Lead Smart Rating :
7.8/10.0

Get A Quote Claim

Listing location

910 2nd Ave SW B, Cedar Rapids, IA 52404

Get Direction

Reviews

Jim Hoffman

a month ago

Great company. I highly recommend them. The service was prompt and professional.

Ken Klein

2 months ago

Great job at our house by the Ackley crew! Great attention to detail when installing and awesome looking floors!

Aric Engel

a year ago

I cannot recommend a contractor more than Ackley Flooring. During the derecho, like many, I was stuck with no contractor availability, severe damage, lost income, and no one followed through, even contractors with 50% down…. I lost a lot of money. Ackley flooring has not only done every single thing they said, they have always stood behind their work. Jason, Jim, Victor, Jane, Patti and the team have not only revived my business but they have earned my respect as a business during very difficult times. I don’t think I’ve posted many reviews but I just don’t know what I would have done without ackley… highly recommend them for flooring needs.

Courtney Livingston

a year ago

Not only was the work done beautifully but the staff and team was so helpful and kind.

tanner

3 years ago

Jason knows his product. Highly recommend. Easy and efficient to work with.

Aaron Spickermann

3 years ago

This is great flooring company to work with top to bottom. Jason was great to work with from start to finish, and Brian did an amazing job on the install. I recommend giving these guys a shot before making your decision anywhere else. I’ll definitely be having them do more work for me in the future.

Sheila Callahan

3 years ago

They are wonderful to work with.

Mark Blake

3 years ago

Great place to shop for flooring the most knowledgeable flooring experts you will find in town

James Weighton

3 years ago

Great people to work with!

Christina Vieth

4 years ago

I’m not using them, they happen to be working on the building next door to me and they are having the rudest most homophobic and stereotypical conversation ever… absolutely unprofessional and very rude.