Hank’s Specialties

Overview:
Hank’s Specialties is a flooring contractor located in Cedar Rapids, IA. They are known for their extensive selection of flooring materials and tools, catering to both professional contractors and do-it-yourself enthusiasts.

Services Provided:
– Flooring materials
– Tiling tools
– Expert advice on flooring solutions

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sunday

Contact Information:
Phone: (319) 298-8950
Website: https://www.hanksspec.com/

Customer Reviews and Sentiment:
Hank’s Specialties has received positive feedback across various platforms:

Google Reviews: 4.9 stars based on 12 reviews.

Positive sentiments highlight the store’s friendly staff, reasonable prices, and excellent product selection.

Examples of positive reviews include:
“Very friendly people and reasonable prices.” – Troy Barnes
“Their experience is obvious and they have a great variety of hard to get tools that make tiling easier.” – Alberto Lacayo III

While the majority of reviews are positive, there are some mentions of a desire for a more extensive customer service experience.

Review Summary:
Positive Sentiments: Friendly staff, reasonable prices, great product selection, helpful advice for flooring projects.
Negative Sentiments: Limited customer service interaction noted by some customers.

Additional Ratings:
BirdEye: 4.9 stars based on 12 reviews, consistent with overall positive feedback from customers.
Total Lead Smart Rating: 9.0/10. This rating reflects Hank’s Specialties’ high customer satisfaction and quality of service, along with a few minor suggestions for improvement in customer service interactions.

Conclusion:
Hank’s Specialties is a highly regarded choice for flooring needs in Cedar Rapids, IA, celebrated for its friendly service, extensive product selection, and reasonable pricing. Customers can expect a positive shopping experience, though some may desire enhanced customer service during their visits.