Overstock Floorz

Overview:
Overstock Floorz is a flooring store located in Cartersville, GA. The company specializes in providing a variety of flooring options, catering to customers looking for budget-friendly choices and various styles.

Services Provided:
Flooring sales, flooring installation, product exchange services, and customer assistance.

Timings:
Monday to Saturday: 9 AM to 5 PM.

Contact Information:
Phone: (470) 227-7906
Website: http://overstockfloorzcartersville.com/

Customer Reviews and Sentiment:
Overstock Floorz has a rating of 4.1 stars based on 15 reviews across various platforms.

Positive feedback emphasizes the helpfulness of the staff, the variety of choices, and great pricing:
– “Very helpful! We found exactly what we wanted for a wonderful price!” – Tracey Stevens
– “Tons of choices !!” – Shane Bam bang
– “Great service and great prices, as advertised.” – New Horizons Global LLC.

However, complaints have been raised regarding customer service and responsiveness:
– “Will not respond… very unprofessional.” – Judy Henry
– “Crisy Lewis is a very disrespectful and unprofessional sales Advertiser…” – Carl Mohon

Review Summary:
Positive Sentiments: Helpful staff, good prices, extensive variety of flooring options.
Negative Sentiments: Customer service issues, lack of responsiveness, and unprofessional experiences.

Additional Ratings:
BirdEye: 4.1 stars based on 15 reviews, indicating consistent customer satisfaction, though with some notable complaints.
Total Lead Smart Rating: 7.0 (Assessed based on overall customer feedback, positive experiences with staff, but also taking into account the negative reviews regarding service issues).

Conclusion:
Overstock Floorz appears to be a generally reliable option for flooring needs in Cartersville, GA, praised for good pricing and helpful staff. However, potential customers should be cautious of the inconsistent customer service experiences highlighted in some reviews before making a visit.