Adleta Corporation

Overview:
Adleta Corporation is a flooring store located in Carrollton, TX, specializing in distributing various flooring products. They have built a reputation over the years as a reliable supplier for contractors and businesses, offering quality service and a wide selection of flooring solutions.

Services Provided:
– Flooring distribution
– Customer service
– Product support

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (800) 423-5382
Website: https://www.adleta.com/

Customer Reviews and Sentiment:
Adleta Corporation has a rating of 4.5 stars based on 84 reviews.

Positive feedback emphasizes the company’s excellent customer service, quality products, and strong business relationships. Customers have praised the staff’s friendliness and the efficient handling of orders.

Examples of positive reviews include:
“Good flooring distributors and a business partner for many years.” – Bryan O’Neal
“The owners are great friendly people that take customer service to the next level!” – Sean Manes
“Great company, awesome people.” – David & Carrie Buckley

Negative feedback highlights issues with customer service, particularly regarding follow-up communication and order processing. Some customers have expressed frustration about long wait times and poor service experiences.

Examples of negative reviews include:
“The customer service at Adleta is terrible.” – Jenny Allen
“Costumer Service is not good on this place.” – rey niebla

Review Summary:
Positive Sentiments: Friendly staff, quality flooring products, efficient service, and strong partnerships.
Negative Sentiments: Inadequate customer service, poor follow-up, and issues with order processing.

Additional Ratings:
BirdEye: 4.5 stars based on 84 reviews, reinforcing the positive sentiments, though some customers have expressed dissatisfaction.
Total Lead Smart Rating: 7.2/10
This score reflects generally high customer satisfaction and product quality, tempered by notable complaints regarding customer service and communication.

Conclusion:
Adleta Corporation is a commendable choice for flooring solutions in Carrollton, TX, celebrated for its quality products and friendly service. However, potential customers should consider the mixed reviews regarding customer service and the follow-up process before making a decision.