Morris Flooring & Design in Canton-OH, Ohio 44720

Morris Flooring & Design

6335 Whipple Ave NW, North Canton, OH 44720

4.9 (50 reviews)

Overview:
Morris Flooring & Design is a premier tile store located in Canton, OH. This business specializes in a variety of flooring and tile products, offering a unique selection that stands out from typical big box stores. The owner, Suzanne Midcap, and her knowledgeable staff provide exceptional customer service tailored to meet individual project needs.

Services Provided:
– Tile Sales
– Design Consultation
– Project Management
– Customized Tile Orders
– Flooring Solutions

Timings:
Monday to Saturday 9 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (330) 526-6267
Website: http://www.morrisflooringanddesign.com/

Customer Reviews and Sentiment:
Morris Flooring & Design has received primarily positive reviews across platforms, reflecting their high rating of 4.9 stars based on 50 reviews.

Examples of positive reviews include:
“Absolutely amazing customer service… Huge selection and the best customer service!” – Shiffs Specialties
“Highly recommend… answered all our questions.” – Steve Laliberte
“Morris Flooring has such unique products and does a great job with customer service.” – PH Design Team

The complaint referenced issues with staff attitude, indicating that not all experiences met customer expectations.
“Staff had attitude and was not friendly or helpful.” – Miss M

Review Summary:
Positive Sentiments: Exceptional customer service, knowledgeable staff, vast selection of unique products, and impressive design assistance.
Negative Sentiments: Some issues with staff attitude and unhelpfulness reported.

Additional Ratings:
BirdEye: 4.9 stars based on 50 reviews, indicating strong customer satisfaction.
Total Lead Smart Rating: 8.7/10. This rating reflects consistently high quality of service and product offerings, although there is a slight concern regarding customer service experiences stemming from occasional staff attitude issues.

Conclusion:
Morris Flooring & Design stands out as an excellent choice for those seeking unique tile and flooring solutions in Canton, OH. Customers praise the knowledgeable team and extensive selection, although potential visitors should be mindful of some inconsistent service experiences reported.

Member Since August 2024

Listing Id 302372

Contact Info

6335 Whipple Ave NW, North Canton, OH 44720
(330) 526-6267
Lead Smart Rating :
8.7/10.0

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6335 Whipple Ave NW, North Canton, OH 44720

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Reviews

Michelle Elton

a week ago

I have had the pleasure of working with Morris Flooring for many years on so many different projects. Suzanne Midcap (owner) makes sure that she always has a vast array of trendy styles as well as the tried and true classics. She has such a keen eye for design and her knowledge in the field makes her an excellent resource for finding whatever it is a customer’s creative mind comes up with. Her staff including Patrick, CR and Diane, have decades of experience in the flooring and tile industry and make the selection, ordering and fine details of any project seamless and enjoyable. If you are looking for tile that is out of the typical big box selection and will set your project apart from the rest, you need to shop Morris Flooring and Design!!

Ralph Case

2 months ago

Great please to get good quality tile. They have a lot of options. Other places don’t have. Also, the staff is friendly as well and very helpful

Shiffs Specialties

5 months ago

Absolutely amazing customer service. I was redoing my fireplace and needed a particular cut and size for the hearth. I walked in and they gave me all the options and set it up so once I heard back from the contractor, I just had to call and place the order and didn’t even have to go back to the store! Huge selection and the best customer service! Will be my new go to for tile and flooring projects!

Miss M

6 months ago

Staff had attitude and was not friendly or helpful.

Wray Weisler

3 years ago

TILE IS EXPENSIVE 👍 …

PH Design Team

3 years ago

Morris Flooring has such unique products and does a great job with customer service. They are quick to respond to requests. Their showroom is impressive and offers a wide range of tile options for your custom needs.

Pam Soemisch

3 years ago

Was impressed by the amount of product they carried. Very helpful staff.

Steve Laliberte

3 years ago

Highly recommend. Patrick worked with my wife and I for over and hour and answered all our questions. No need to look anywhere else for tile.

Linda C

3 years ago

Wonderful selection and a helpful staff!

Kathryn Miller

4 years ago

We love Morris! I walked in during Covid and met Patrick. He helped me quickly design the now -most beautiful bathroom in our home! He introduced me to our tile installer, Kristy, who we now call friend and she is incredible! They both helped me with grout colors, and everything else. Patrick helped me find other local businesses to get cut rock slabs I needed. We also had a basement that we left the backsplash off because I could never find anything that was finished 10 years earlier. Well Patrick helped me choose it. It’s amazing. All this completed with no stress during the pandemic. Thank you Patrick and Morris Tile. I will never go anywhere else. Your showroom is as varied, unique and high quality as the best non-chain jewelry store. What a gem in our community. Thank you!