Michael’s Wholesale Flooring

Overview:
Michael’s Wholesale Flooring is a flooring store located in Calhoun, GA. The company is known for offering a range of flooring options including carpets and other types of flooring materials.

Services Provided:
– Flooring installation
– Carpet sales
– Customer consultations

Timings:
Monday to Saturday 9 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (800) 344-8585
Website: https://michaelscarpet.com/

Customer Reviews and Sentiment:
Michael’s Wholesale Flooring has a rating of 4.4 stars based on 51 reviews. Customer feedback highlights a mix of positive and negative sentiments.

Positive sentiments include appreciation for helpful staff and smooth buying experiences, such as:
“Couldn’t have asked for a better experience!! Ella was a tremendous help! She made sure everything went smooth & easy!” – McKenzie Reid
“Great service, Jeff was awesome!” – J Knox
“Wondrous people that know it all. Great customer experience.” – Jeremy Tatum

Conversely, negative feedback emphasizes issues with product installation and customer service, such as:
“This place has been a nightmare since we started getting the flooring installed.” – Michel Roberts
“Everyone is completely rude and very unhelpful.” – John Paul
“Hot garbage. Worst buying experience of my life.” – Jon Doe

Review Summary:
Positive Sentiments: Helpful staff, smooth purchasing process, quality customer service.
Negative Sentiments: Poor installation practices, rude customer service, unresolved installation issues.

Additional Ratings:
BirdEye: 4.4 stars based on 51 reviews, consistent with the general trend of mixed feedback.
Total Lead Smart Rating: 6.7/10. This rating reflects a generally positive customer sentiment, counterbalanced by significant negative experiences regarding customer service and installation challenges.

Conclusion:
Michael’s Wholesale Flooring in Calhoun, GA, offers a broad selection of flooring options and has received commendations for helpful staff and customer service. However, potential customers should exercise caution due to several reports of poor installation experiences and negative interactions with staff, suggesting a need for thorough research before proceeding with purchases.