Carpetland USA Burlington in Burlington, Iowa 52601

Carpetland USA Burlington

905 Wellshire Dr, Burlington, IA 52601

4.9 (77 reviews)

Overview:
Carpetland USA Burlington is a flooring store located in Burlington, Iowa. This establishment specializes in providing a wide range of flooring solutions, including carpet and various types of flooring installations.

Services Provided:
– Carpet sales and installation
– Flooring consultations
– Custom color matching
– Customer support during the selection process
– Timely and professional installation services

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (319) 754-1000
Website: http://www.carpetlandusa.net/

Customer Reviews and Sentiment:
Carpetland USA Burlington has received exceptional ratings, reflected in a 4.9-star rating based on 77 reviews.

Positive feedback emphasizes the company’s outstanding customer service, efficiency in installation, and friendly staff. Customers express satisfaction with the quality of assistance and product selection during the flooring buying process.

Examples of positive reviews include:
“Cole was amazing! He worked with me and what I needed for bedroom carpet.” – Shannon Mercer
“We sincerely appreciated Jay’s patience and expertise.” – Cara Sanders
“Excellent quality and great customer service.” – Damon Moore

No negative sentiments were explicitly highlighted in the data provided. All reviews displayed high levels of customer satisfaction.

Review Summary:
Positive Sentiments: Outstanding customer service, efficient installation, helpful staff, clear communication, and excellent product quality.

Additional Ratings:
BirdEye: 4.9 stars based on 77 reviews, reinforcing the positive customer sentiment evident in individual reviews.
Total Lead Smart Rating: 9.5/10, based on a high volume of positive feedback and a lack of notable complaints.

Conclusion:
Carpetland USA Burlington stands out as a premier choice for flooring needs in Burlington, IA, with a focus on customer satisfaction, quality products, and professional installations. The high rating and positive reviews indicate a reliable reputation in the community.

Member Since August 2024

Listing Id 301974

Contact Info

905 Wellshire Dr, Burlington, IA 52601
(319) 754-1000
Lead Smart Rating :
9.5/10.0

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Listing location

905 Wellshire Dr, Burlington, IA 52601

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Reviews

Shannon Mercer

5 days ago

Cole was amazing! He worked with me and what I needed for bedroom carpet. The installer Ralph, was very professional and efficient. All done in a timely manner and couldn’t be happier with the results from both of them. Would highly recommend!

Cara Sanders

2 weeks ago

We sincerely appreciated Jay’s patience and expertise as we chose the carpet to update our house. He communicated clearly and proactively throughout the process and was very easy to work with! We also appreciated that he left great notes, and Cole did a great job assisting when Jay was helping another customer. We’re pleased with our purchase! Thanks Carpetland!

3 weeks ago

A shout out and thank you to Cole Belzer, for the recent floor buying experience, from start to finish. The installers took the small project to the finish line and they did a great job, as well! We appreciate the friendly service and the communication throughout the process. Keep up the good work and we will be back for the next project.

Damon Moore

a month ago

Jordyn was very helpful! She has found us a couple of carpets that look amazing in our rooms. Excellent quality and great customer service. I will definitely stop in for future projects.

KATHY MCCONAHAY

a month ago

We are so pleased with the customer service we received from Everyone at this location! From the consultation to the installation! Great outcome! Happy customers!

Mike Nelson

2 months ago

Jay and the team were very patient and helpfull

Sherry Stice

2 months ago

Jay was very helpful in choosing flooring and setting up appointment. Always available for questions.

brenden hay

2 months ago

While in carpetland jordyn was really helpful with showing me colors that matched and very knowledgeable about the different option that I had will defineltu be Coming here when I redo my flooring

Lindsey whiton

2 months ago

Fantastic customer service! Staff was incredibly helpful in adjusting their schedule to match ours to get measurements and quote drawn up within a couple of days. Our carpet arrived early and they were able to adjust the installation time to get us taken care of over a week before the initial installation date.

Chad Bandy

2 months ago

Employees were very helpful and answered all our questions. Chose carpet not in stock so we were prepared to wait. The carpet came in early so the store called and moved up our install date by a week and a half! The installers did a fantastic job! A+