R&R Hardwood Floors, Inc. in Boise, Idaho 83706

R&R Hardwood Floors, Inc.

5126 Gage St W, Boise, ID 83706

4.1 (47 reviews)

Overview:
R&R Hardwood Floors, Inc. is a wood floor installation service located at 5126 Gage St W, Boise, ID 83706. Known for their exceptional craftsmanship, they specialize in hardwood floor installation and refinishing, providing high-quality services to both residential and commercial clients.

Services Provided:
– Hardwood floor installation
– Hardwood floor refinishing
– Custom flooring solutions
– Consultation and estimates

Timings:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (208) 377-5563
Website: http://robsrr.com/

Customer Reviews and Sentiment:
R&R Hardwood Floors, Inc. has received positive feedback across various platforms, maintaining a Google Reviews rating of 4.1 stars based on 47 reviews.

Positive sentiments emphasize their professionalism, quality of work, attention to detail, and reasonable pricing. Notably, several customers have expressed satisfaction with their hardwood flooring projects. Examples of positive reviews include:
“Rob Nelson and team are incredible at what they do… Will be my only flooring company.” – Mason Fuller
“Quality work, nice employees. Would highly recommend for hardwood installation and refinishing.” – Allan Jerman

Conversely, there are a few negative reviews, primarily regarding communication issues and customer service experiences. One customer stated:
“Called in to get some info… very rude, ends the call by cutting me off.” – Bryant Bishoff

Review Summary:
Positive Sentiments: High-quality workmanship, punctuality, reasonable pricing, and friendly staff.
Negative Sentiments: Issues with communication and rude customer service experiences.

Additional Ratings:
BirdEye: 4.1 stars based on 47 reviews, reflecting a similar trend in customer satisfaction despite occasional complaints.

Total Lead Smart Rating: 7.2/10

Conclusion:
R&R Hardwood Floors, Inc. appears to be a reliable choice for hardwood flooring services in Boise, characterized by their skilled workmanship and customer satisfaction. Potential customers may appreciate their positive track record, though they should remain cognizant of some noted communication issues.

Member Since August 2024

Listing Id 300657

Contact Info

5126 Gage St W, Boise, ID 83706
(208) 377-5563
Lead Smart Rating :
7.2/10.0

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Reviews

Mason Fuller

4 months ago

Rob Nelson and team are incredible at what they do. They are true professionals and have very reasonable prices. They are on-time and on budget. Will be my only flooring company. Thanks R&R!

Brandon Dayton

6 months ago

Awesome work amazing on detail of the hard wood floors

Michelle DeSilvia

10 months ago

Rob’s team did an excellent job! We have used them twice and have been very happy with the results. I would use them again in the future!

Allan Jerman

10 months ago

Quality work, nice employees. Would highly recommend for hardwood installation and refinishing.

Dave G

a year ago

Ryan refinished our 17 year old wood floors. He was incredible. He answered any questions and give his input when asked. We could not be happier with the finished product.

Randal Hetz

2 years ago

Great service and People!

brodie Graham

2 years ago

Past on a double line heading to cascade, blind corner. What is your deal dude, slow down and go the speed limit. Wish I could of caught up with you.

Anton Boyarchuk

2 years ago

Awesome ppl work here

Rebecca Avery

3 years ago

We had carpet over hardwood, which was dry and cracked and full of screw holes in places. Aaron did a great job, spending time sanding and filling in cracks before staining. The floor looks amazing, and Ray came back a week or so later to install a custom divider between the wood floor and some existing laminate. Friends were telling me to diy it but I’m so glad we didn’t – it was quite the process and would not have turned out as well.

Bryant Bishoff

3 years ago

Good luck with these guys. Called in to get some info on some finishers and wow, very rude, ends the call but cutting me off mid sentence and saying his part and hanging up. Apparently this business doesn’t care enough about their business to take the time and answer some questions about their products.