General Floor Headquarters

Overview:
General Floor Headquarters is a flooring store located in Bellmawr, NJ. The business specializes in a variety of flooring solutions including luxury vinyl, carpet, and tile, catering to both residential and commercial customers.

Services Provided:
– Sales of luxury vinyl flooring
– Carpet installation and sales
– Tile flooring options
– Expert consultation and assistance

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (856) 931-0012
Website: http://www.generalfloor.com/

Customer Reviews and Sentiment:
General Floor Headquarters has received mixed reviews across multiple platforms:

Google Reviews: 4.2 stars based on 49 reviews.

Positive feedback highlights the helpfulness of the staff, the extensive product selection, and seamless service. Customers appreciated the wide variety of options and professional assistance in choosing flooring.

Examples of positive reviews include:
“Always helpful. Lots to see.” – Stacy Darlea
“Seth was a pleasure to work with! He made everything seamless and easy for me…” – Marissa Bono
“Been using this place for years… Always reliable and help my business a lot.” – stephen lewan

However, the negative reviews primarily focus on warranty issues and product quality, particularly for the luxury vinyl flooring. Customers expressed frustration with the lack of support for warranty claims.

Examples of negative reviews include:
“Lifetime warranty… not honored by the manufacturer.” – Vincent Bartolone
“Be extremely careful buying products from General Floor… denied all responsibility…” – Judith Klinger

Review Summary:
Positive Sentiments: Helpful staff, extensive product range, seamless service, professional advice.
Negative Sentiments: Warranty issues, product quality concerns, lack of support for claims.

Additional Ratings:
BirdEye: 4.2 stars based on 49 reviews, aligning with a trend of customer satisfaction alongside concerns regarding product quality.
Total Lead Smart Rating: 6.5/10. This rating considers the overall positive feedback regarding service but acknowledges significant issues with quality and warranty support that have emerged in customer complaints.

Conclusion:
General Floor Headquarters stands out as a reputable choice for flooring solutions in Bellmawr, NJ, with positive reviews regarding staff assistance and product selection. However, potential customers should be wary of the significant concerns related to product quality and warranty support before making a purchase decision.