Overview:
Robbins Hardwood is a flooring contractor based in Bellingham, WA. The company specializes in hardwood floor refinishing and installation, offering high-quality workmanship and customer-oriented service.
Services Provided:
– Hardwood floor refinishing
– Hardwood floor installation
– Buff and coat services
– Dustless sanding
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (360) 510-4014
Website: https://robbinsbuildersbellingham.com/
Customer Reviews and Sentiment:
Robbins Hardwood has a rating of 4.3 stars based on 11 reviews across different platforms.
Positive feedback emphasizes the quality of work, professionalism, and minimal mess during projects. Customers appreciate accurate quotes, timely completion, and nice finishes.
Examples of positive reviews include:
“Stellar job on the original hardwoods in my 1940’s home!” – Barb
“Dan and team refinished… the floors look just great.” – Peter Moran
“Had hardwood floors done by Robbins Hardwood. They did an amazing job…” – Sharon West
Conversely, one notable negative review expressed serious concerns about service quality, communication, and refund issues following a poor job on floor refinishing. The reviewer reported extensive damage and a legal battle over a refund.
Review Summary:
Positive Sentiments: High-quality workmanship, professional behavior, accurate quotes, timely service, and minimal downtime.
Negative Sentiments: Issues with a specific project including poor finish, communication gaps, and refund disputes.
Additional Ratings:
BirdEye: 4.3 stars based on 11 reviews, reflecting a strong overall satisfaction but highlighting some significant customer concerns.
Total Lead Smart Rating: 7.5/10 – This rating reflects overall customer satisfaction balanced against the notable serious complaint concerning service quality and customer service.
Conclusion:
Robbins Hardwood is a reputable choice for hardwood flooring services in Bellingham, WA, known for quality and professionalism. However, potential customers should be cautious about the highlighted negative experience and ensure clear communication regarding service expectations.
Member Since August 2024
Listing Id 299706