Halpin’s Flooring America in Baton Rouge, Louisiana 70814

Halpin’s Flooring America

7740 Greenwell Springs Rd, Baton Rouge, LA 70814

4.2 (25 reviews)

Overview:
Halpin’s Flooring America is a flooring store located in Baton Rouge, LA, specializing in a wide range of flooring solutions. The business is known for its diverse selection of flooring materials and a commitment to customer satisfaction.

Services Provided:
– Flooring sales
– Installation services
– Flooring consultations
– Professional customer service

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (225) 819-3679
Website: https://www.halpins.com/

Customer Reviews and Sentiment:
Halpin’s Flooring America has a strong rating of 4.2 stars based on 25 reviews.

Positive feedback highlights the company’s helpful staff, excellent service, and a great selection of flooring. Customers appreciate the professionalism and dedication of the team.

Examples of positive reviews include:
“The floor sales clerk Jerelyn was very helpful… Great company, fantastic selection, highly recommend!” – Conrad Green
“Halpin’s did an Excellent job….Very Professional from start to Finish” – Belynn Veal
“The folks at Halpins flooring are awesome… I would recommend them to anyone looking to have the floors in their home redone.” – Sean Pevey

Negative feedback mentions high prices and poor communication regarding estimates. Some customers experienced delays and dissatisfaction with customer service interactions.

Examples of negative reviews include:
“VERY VERY expensive place.” – Michael Cedotal
“1 month later, I still do not have the estimate he promised me… I would strongly recommend looking elsewhere for flooring needs.” – Jonathan Bertrand

Review Summary:
Positive Sentiments: Helpful staff, great selection, excellent service, professionalism, friendly atmosphere.
Negative Sentiments: High prices, communication issues, delays in estimates.

Additional Ratings:
BirdEye: 4.2 stars based on 25 reviews, reflecting a consistent trend of customer satisfaction, but with noted issues.
Total Lead Smart Rating: 7.5/10. This rating considers both positive customer satisfaction and negative sentiments about pricing and communication issues.

Conclusion:
Halpin’s Flooring America appears to be a reputable choice for flooring needs in Baton Rouge, LA, with many customers praising their service and selection. However, potential clients should carefully consider the reports of high prices and communication challenges when deciding on their flooring projects.

Member Since August 2024

Listing Id 299336

Contact Info

7740 Greenwell Springs Rd, Baton Rouge, LA 70814
(225) 819-3679
Lead Smart Rating :
7.5/10.0

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Listing location

7740 Greenwell Springs Rd, Baton Rouge, LA 70814

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Reviews

Conrad Green

3 months ago

The floor sales clerk Jerelyn was very helpful. She even let me have a couple of her jolly ranchers. Great company, fantastic selection, highly recommend!

John Guy

a year ago

A great time and great experience

Michael Cedotal

a year ago

VERY VERY expensive place

Michael P

2 years ago

Had a small repair I needed done, wouldn’t have taken more than 20 minutes for them. However, they were concerned with big ticket replacements after the recent storm and wouldn’t even bother giving me an estimate. That’s just poor customer service.

Belynn Veal

2 years ago

Halpin’s did an Excellent job….Very Professional from start to Finish

Kevin Curry

3 years ago

Great service

Jonathan Bertrand

3 years ago

I had an unfortunate experience here. The salesman completely lost my business, which was a 2,000 sq ft materials and install. He came to my house to get measurements for an estimate. When finished, he said he’d get me an estimate in about 3 days. After a week, I called to see what my estimate was because I hadn’t heard anything. He told me he completely forgot and would have it to me the next day. Well, another week later I called to see what was going on. He told me he had some personal life issues and that he had again forgotten about it. So he sends me a partial estimate (half the house) the next day. When I called to ask for the rest of it, he claimed he’d lost part of the measurements he’d taken and had to come back out to measure my kitchen. I declined and just asked that he quote me on the measurements he had, which he refused to share, to which he said he would have for me the following day. 1 month later, I still do not have the estimate he promised me. At this point, I have no reason to pursue working with Halpin’s Flooring America. All of their competitors have measured and quoted me appropriately and in a timely fashion. If this is what is to be expected through the process, I would strongly recommend looking elsewhere for flooring needs. Replying to the Owner’s Response: I am open to amending my review if you contact me directly and we can get an estimate done. My contact info should be in your store files. Thanks for the reply.

sean pevey

3 years ago

The folks at Halpins flooring are awesome I would recommend them to any one looking to have the floors in their home redone

Ray James

3 years ago

Now this place has quality carpet friendly staff I’m just saying

Gerald Smith

3 years ago

Great customer service and very friendly to work with. They will go out of there way to help you. Ask for Travis, he’ll work with you and get you all set up.