Atlas Marble & Tile Inc in Arnold, Maryland 21012

Atlas Marble & Tile Inc

1244 Ritchie Hwy STE 1, Arnold, MD 21012

4.6 (67 reviews)

Overview:
Atlas Marble & Tile Inc is a tile store located in Arnold, Maryland. The company specializes in providing a wide selection of high-quality tiles for both retail customers and contractors, with a reputation for exceptional customer service and knowledgeable staff.

Services Provided:
– Tile sales
– Showroom displays
– Product selection assistance
– Contractor support

Timings:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (410) 315-8720
Website: http://atlastile.com/

Customer Reviews and Sentiment:
Atlas Marble & Tile Inc has garnered positive feedback across various platforms:

Google Reviews: 4.6 stars based on 67 reviews.

Examples of positive reviews include:
“Great place to buy tile.” – Kevin Heinz
“Great tile store, everything I needed was in stock, very helpful salesman Josh thank you.” – Ron Willingham
“I had a great experience here with Josh! He was patient and helpful with me.” – Kari Cawthorne

A negative sentiment was expressed regarding poor customer service:
“The representative that picked the phone was very rude and condescending.” – Dominique

Review Summary:
Positive Sentiments: Great selection, helpful staff, excellent customer service, high-quality products.
Negative Sentiments: Instances of rude customer service.

Additional Ratings:
BirdEye: 4.6 stars based on 67 reviews, indicating a high level of customer satisfaction.
Total Lead Smart Rating: 8.5/10. This rating reflects the overall quality of service and products, alongside the few negative experiences noted in reviews.

Conclusion:
Atlas Marble & Tile Inc appears to be a top choice for tile purchases in Arnold, MD, known for its extensive product selection and customer service. However, potential customers should be aware of isolated complaints regarding staff behavior when considering their options.

Member Since August 2024

Listing Id 298173

Contact Info

1244 Ritchie Hwy STE 1, Arnold, MD 21012
(410) 315-8720
Lead Smart Rating :
8.5/10.0

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Listing location

1244 Ritchie Hwy STE 1, Arnold, MD 21012

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Reviews

Donna Ivy

5 months ago

They have extensive display and staff very helpful. But I was surprised they would add a freight fee.

Kevin Heinz

a year ago

Great place to buy tile.

Sam H

a year ago

It’s a small store, but it has a very large selection. We have been to three other tile stores, but found the backsplash tile we wanted here.

Ron Willingham

a year ago

Great tile store, everything I needed was in stock, very helpful salesman Josh thank you.

Thomas M. Pino

a year ago

Very nice attendant. She helped and was quite nice. Also has quite a variety of tile in the showroom.

Kari Cawthorne

a year ago

I had a great experience here with Josh! I was very indecisive, and he was patient and helpful with me. He showed me several samples, responded to my emails quickly and helped me pick the perfect ones. The tiles were high quality for a reasonable price… even the contractor commented on how much better the tile was compared to a big-name story like Home Depot. I will be going back there for my next project!

Ryan Shofnos

a year ago

The team has exceptional knowledge about flooring. Thank you Brenna for your help with our kitchen floor!

Jean Hase

2 years ago

Found exactly what I wanted and the box box stores had nothing even close.

Chris W.

2 years ago

If you want high quality tile near Annapolis than this the best of a handful of tile importers/distributors in the DC Metro area. The bulk of their business is selling direct to builders and contractors. They do have a showroom for retail customers as well. The selection of products is a marked step up in qualty than what you’ll find at the local hardware store.

Dominique

2 years ago

Call asking for a specific tile and just gave them the brand and they did not carry it. But the representative that picked the phone was very rude and condescending. Im glad I am not doing business with them.