Kitchen and Floor Direct

Overview:
Kitchen and Floor Direct is a flooring store located in Anaheim, CA, specializing in a wide selection of tiles and fixtures. The company is recognized for its friendly staff and an environment that encourages customer exploration without the pressure of high-pressure sales tactics.

Services Provided:
– Tile sales
– Fixtures and flooring solutions
– Design tips and assistance
– Sample loans for customers

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (714) 978-8888
Website: http://kitchenandfloordirect.com/

Customer Reviews and Sentiment:
Kitchen and Floor Direct has received positive feedback for its staff friendliness, selection of products, and customer service.

Examples of positive reviews include:
“Great selection of tiles and fixtures.” – Garland Gayden
“Very friendly and helpful staff.” – Todd Alexander
“Excellent quality of products and very good customer service.” – Daniel Barrios

The complaint highlighted a lack of clarity in store hours and instances of customers finding the store closed without prior notice.

Review Summary:
Positive Sentiments: Friendly staff, great selection of products, helpful design advice, reasonable pricing, and strong customer service.
Negative Sentiments: Issues with store hours leading to inconvenience for customers.

Additional Ratings:
Google Reviews: 4.0 stars based on 21 reviews, indicating a generally positive customer experience but with noted issues.

Total Lead Smart Rating: 7.3
This rating reflects overall customer satisfaction, product quality, and service, tempered by some concerns about store hours and a few negative experiences.

Conclusion:
Kitchen and Floor Direct appears to be a solid choice for flooring needs in Anaheim, CA, praised for its friendly environment and product selection. However, customers should be mindful of the reported issues with store hours that could lead to inconveniences.