D’Sapone Restorations- Alpharetta

Overview:
D’Sapone Restorations is a floor refinishing service located in Alpharetta, GA. They specialize in restoring and refurbishing various floor surfaces, including marble and tile, aiming to enhance their aesthetic appeal and durability.

Services Provided:
– Marble floor restoration
– Countertop restoration
– Tile and grout repair

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (770) 924-2871
Website: www.dsapone.com/georgia/alpharetta-johns-creek/

Customer Reviews and Sentiment:
D’Sapone Restorations has received mixed reviews across different platforms:

Google Reviews: 3.0 stars based on 2 reviews.

Positive feedback includes appreciation for the quality of work, particularly in marble restoration.

Examples of positive reviews include:
“Tiero and Jorge restored my marble floor and countertop and delivered the surfaces a beautiful look with an amazing sheen.” – Kevin Paul

Negative feedback highlights significant issues with customer service and warranty fulfillment.

Examples of negative reviews include:
“BUYER BEWARE… After 7 1/2 months of them giving various reasons why they didn’t / couldn’t schedule the repair…” – David Stutler

Review Summary:
Positive Sentiments: Quality restoration work, effective treatment of surfaces.
Negative Sentiments: Severe communication issues, delayed service, and dissatisfaction with warranty claims.

Additional Ratings:
Total Lead Smart Rating: 4.0/10
This rating reflects customer satisfaction trends, where high-quality workmanship is overshadowed by significant service delays and poor communication practices.

Conclusion:
D’Sapone Restorations in Alpharetta, GA, is noted for its quality in floor and countertop restoration. However, potential customers should be cautious of reported customer service issues and warranty complications before engaging their services.