Ted’s Flooring & Interior Design in Albany-NY, New York 12205

Ted’s Flooring & Interior Design

118 Everett Rd, Albany, NY 12205

4.4 (20 reviews)

Overview:
Ted’s Flooring & Interior Design is a flooring store located in Albany, NY. They specialize in providing a diverse range of flooring options, including hardwood, linoleum, and other types of flooring materials. The company is recognized for its commitment to customer service and quality products.

Services Provided:
– Flooring sales (hardwood, linoleum, various types of flooring)
– Customer service consultations
– Assistance with small and large-scale flooring projects

Timings:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (518) 489-4106
Website: http://www.tedsfloorcovering.com

Customer Reviews and Sentiment:
Ted’s Flooring & Interior Design has a rating of 4.4 stars based on 20 reviews across various platforms.

Positive feedback emphasizes the store’s friendly and knowledgeable staff, quality products, and helpfulness. Customers have noted positive experiences with the range of flooring options available and the willingness of staff to assist with unique needs.

Examples of positive reviews include:
“So glad we went to this place!! Quality flooring that we couldn’t find elsewhere, and very friendly, easy service.” – Melissa Davis
“Great selection and an excellent staff!” – Michael Mina
“I learned that a hallway closet no longer had hardwood flooring… Ted’s will be the first place I go.” – Justin Gray

On the contrary, some negative reviews highlight poor customer service experiences and instances where customers felt dismissed or unassisted.

Examples of negative reviews include:
“Called to inquire about an install job and was rudely brushed off.” – Scott Frament
“3 stars as a neutral review… sales person kind of criticized my thinking.” – Kathya V

Review Summary:
Positive Sentiments: Friendly and helpful staff, quality flooring options, good service, and accommodating for unique requests.
Negative Sentiments: Issues with specific staff interactions and feeling dismissed by customer service.

Additional Ratings:
Google Reviews: 4.4 stars based on 20 reviews.
Total Lead Smart Rating: 7.5/10 (Calculated based on customer satisfaction and the mixed feedback, particularly reflecting the high praise for service combined with some dissatisfaction.)

Conclusion:
Ted’s Flooring & Interior Design appears to be a reliable choice for flooring needs in Albany, NY, particularly lauded for their quality products and helpful staff. However, potential customers should be aware of some mixed service experiences when seeking assistance from the team.

Member Since August 2024

Listing Id 296974

Contact Info

118 Everett Rd, Albany, NY 12205
(518) 489-4106
Lead Smart Rating :
7.5/10.0

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Listing location

118 Everett Rd, Albany, NY 12205

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Reviews

Kathya V

a month ago

3 stars as a neutral review to be fair due the wonderful experiences others gladly had. Mine wasn’t. I have not experience or knowledge about hard floors. After I explained my needs, the sales person kind of criticized my thinking. Of course it wasn’t helpful at all. Plus only 3 shades in stock. It didn’t work for me I can’t recommend. Found Floor and Decor, great experience!

Melissa Davis

8 months ago

So glad we went to this place!! Quality flooring that we couldn’t find elsewhere, and very friendly,veasy service. Couldn’t be happier. GO HERE FIRST is my advice.

Alan Prescott

a year ago

I’ve done business with them for over 20 years. Always great service, quality products at good prices.

Scott Frament

a year ago

Called to inquire about an install job and was rudely brushed off since I already had the materials.

Diane H.

3 years ago

Welcomed into the store with sincerity and staff stopped what they were doing to assist me. They promised to call me once the floor sample arrives and I will love doing business with such a professional store.

Michael Mina

3 years ago

Great selection and an excellent staff!

Rita

3 years ago

Very helpful, large selection of flooring

Justin Gray

3 years ago

While recently removing wall-to-wall carpeting in my 160-year-old home and having the hardwood floors underneath refinished, I learned that a hallway closet no longer had hardwood flooring, but plywood that was probably added in the 1980s. I decided a small piece of linoleum would be the best solution to cover up the plywood in the closet where it met the hardwood flooring at the doorway. I went to Ted’s and explained my needs. Despite knowing this was not going to be a big sale for them, the manager was very friendly and generous with his time. He showed me a stack of leftover linoleum scraps in their warehouse from much larger jobs over the years, and invited me to look through them to see if any of the patterns appealed to me. Sure enough, I found a scrap I liked that was just the right size for my closet. He sold it to me for a very reasonable price, and after I brought it home and cut it down to fit my closet, it worked perfectly and looks great. It is gratifying to find a family store like Ted’s that still takes the time to help a do-it-yourself person working on a very small project. If ever I have need for any kind of flooring project in the future, Ted’s will be the first place I go.

Denny Cicchino

4 years ago

Very helpful…frendly

Kim Peschieri

4 years ago

very helpful ,