Tri Cities Paint Pros in Kingsport, Tennessee 37665

Tri Cities Paint Pros

213 Emmett St, Kingsport, TN 37665

4.8 (17 reviews)

Overview:
Tri Cities Paint Pros is a professional painting company located in Kingsport, Tennessee. They specialize in high-quality residential and commercial painting services, showcasing a commitment to meticulous work and excellent customer service.

Services Provided:
– Interior and exterior painting
– Residential and commercial painting
– Detailed surface preparation
– Custom color matching

Timings:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (423) 579-5525

Customer Reviews and Sentiment:
Tri Cities Paint Pros has an impressive rating of 4.8 stars based on 17 reviews across various platforms.

Positive feedback underscores the company’s professionalism, attention to detail, and quality workmanship. Customers have praised their reliability, fair pricing, and excellent customer service.

Examples of positive reviews include:
“Very professional, and courteous, and exceptional rates. Real Quality Work.” – James Dee Baker Jr.
“Extremely professional, great communication, high quality work.” – Matt Franklin
“James went above and beyond to get our whole house move in ready.” – Tasha King

However, there are some negative sentiments regarding communication issues and service availability.

A notable complaint mentioned a lack of follow-through after accepting a bid, leading to significant frustration.

Review Summary:
Positive Sentiments: High-quality workmanship, professional demeanor, excellent communication, reliable service, and fair pricing.
Negative Sentiments: Issues with follow-through on scheduled work and unresponsive communication.

Additional Ratings:
Google Reviews: 4.8 stars based on 17 reviews.
Total Lead Smart Rating: 8.2/10
This rating reflects the overall customer satisfaction and quality of services, while acknowledging the communication issues noted in some reviews.

Conclusion:
Tri Cities Paint Pros is a highly-rated choice for painting services in Kingsport, TN, recognized for their professionalism and quality of work. Potential customers should be encouraged by positive feedback, but remain aware of isolated complaints regarding communication and service availability.

Member Since August 2024

Listing Id 272069

Contact Info

213 Emmett St, Kingsport, TN 37665
(423) 579-5525
Lead Smart Rating :
8.2/10.0

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Listing location

213 Emmett St, Kingsport, TN 37665

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Reviews

JAMES DEE BAKER JR

a year ago

Very professional, and courteous, and exceptional rates. Real Quality Work. Thanks Tri Cities Paint Pros…

Brianna Copp

2 years ago

James came out to bid the space we needed painted. He was very nice and got us a quote written out within a couple of days. We accepted the bid and he sent me a list of all the materials that would be needed and said he would be out monday and would have the job completed in 3 or 4 days. Monday morning absolutely no show. Not in the am, not at noon… not answering the phone. Tuesday nothing, no response to email or phone and no show again… here we are its Saturday and not a peep. Cant return the paint we had mixed for wall color. I am so disappointed. All these good reviews and so I felt the need to share. We are having house appraised and really needed this done. Not happy would be an overstatement. *** thank you for saying something 8 months later…. actually we were out money because we bought the supplies you asked us to have ready for that Monday. I have every email where you accepted the job after I accepted the bid. Actually several weeks after you disappeared you emailed me and were EXTREMELY RUDE to which I did not stoop down and grace you with a reply. UNPROFESSIONAL.

Matt Franklin

2 years ago

Extremely professional, great communication, high quality work. Very detailed and took time and care to do a great job. Sherwin Williams ran out of our base paint and we had to try to match at Lowe’s. Ended up not matching well, but James took extra effort to make sure you couldn’t tell on our walls. We ended up voluntarily paying him extra just for his efforts and great job. Very reasonable prices and we will be using him again!

Tasha King

3 years ago

James went above and beyond to get our whole house move in ready. He did an amazing job and did it in the timeframe he promised, even when we added rooms. If you need anything painted, call James!

Ellen Barker

3 years ago

We were so grateful to learn about this company! Meticulous work and work ethic. Thank you James!

Kelly C

4 years ago

They do a great job and at a fair price. They show up when they say they’re going to.

Liz Wilczak

4 years ago

Great Job!! Exterior painting of eaves that were pealing. Neat, clean, efficient as well as ensuring all work was done to perfection. Amazing job, and have already scheduled James for interior painting. Excellent work ethic. Thank you, Liz W.

Rachel Camp

5 years ago

Such a great job! Wow! This is the painting company you want to hire! Seriously, y’all did an amazing job with such precision and y’all were very professional. Thank you so much!!!

Julie Presley

5 years ago

Great prices and beaytiful quality. You can tell they really work hard .

Heather Absher

5 years ago

Awesome, affordable & friendly. Well worth the chance to allow them to work on your house.