Overview:
Cutting Edge Illusions is a painting and powder coating business located in Eugene, Oregon. They specialize in high-quality finishes for various projects, including utility trailers, motorcycle parts, and automotive components. The company aims to deliver exceptional customer service and craftsmanship.
Services Provided:
– Powder Coating
– Sand Blasting
– Painting
– Custom Finishing
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (541) 359-3340
Website: http://cuttingedgeillusions.com/custom/
Customer Reviews and Sentiment:
Cutting Edge Illusions holds a Google Reviews rating of 4.1 stars based on 19 reviews.
Positive feedback highlights the company’s quality of work, customer service, and attention to detail.
Examples of positive reviews include:
“The job was above and beyond what I had expected… They even cleaned up some of the dings in the fenders.” – Ryan McPhail
“The quality of work is exceptional. It was a great pleasure to work with them.” – brian bennett
Negative reviews focus on poor communication, delays, and unsatisfactory finishes.
Examples of negative reviews include:
“I am utterly convinced your experience will be the same should you choose to use this company.” – Brian Kittel
“At the end of week 2… I’m being told probably the end of this week and it hasn’t been started.” – Kris Burke
Review Summary:
Positive Sentiments: High-quality workmanship, exceptional customer service, and attention to detail.
Negative Sentiments: Poor communication, project delays, and dissatisfaction with final product quality.
Additional Ratings:
BirdEye: 4.1 stars based on 19 reviews, indicating a trend of customer satisfaction but with noted issues.
Total Lead Smart Rating: 5.3/10. This rating reflects a balance between positive sentiments regarding service quality and significant complaints about communication and project management.
Conclusion:
Cutting Edge Illusions appears to be a mixed bag for customers seeking painting and powder coating services in Eugene, OR. While many have praised their quality of work and customer service, potential clients should be cautious due to several complaints about delays and poor communication, which may affect overall satisfaction.
Member Since August 2024
Listing Id 264589