JW’s Garage Door Company LLC

Brenda M

2 months ago

Called to have someone out to look at garage door. Made an appointment for 830am. They were a no show and didn’t bother to call. Poor way of doing business. Look at this company’s response: “We told her we would call her between 830 to 930 and give her a time to meet her on the day we could look at it. Didn’t call her because we couldn’t look at it today. “WE TOLD HER WE WOULD CALL BETWEEN 830-930……. BUT WE DIDN’T. ” The conversation I had with employee said that they were “kinda busy” yesterday, but somebody would come out between 830 and 930 to look at it. This business practice of making appontments and not showing up or CALLING is unprofessional in my opinion. I, however, called YOU after 1030, and employee didn’t seem to know what I was talking about. Said he would “find out what’s going on” – I told him that he could forget it because I had another company coming out , who DID what they said. Showed up on time and they got the job.

Abby D

3 months ago

Very prompt and friendly service. Reasonably priced as well. Definitely will be my go-to for garage door needs.

Alex Pinson

8 months ago

They did an excellent job installing my garage door. Pre-sales support was also fantastic, they were incredibly helpful with determining what size door would work in a tricky low-headroom, tight space as well as providing the information I needed to properly frame the doorway before their installation.

Andrew Anderson

8 months ago

Great service from these guys all around! I called them because the springs on my home’s garage door were shot—- they were able to fit me in for a service call within 48 hours and got my problem all fixed up, and at a very reasonable price, too! Definitely recommended!

James Ethell

a year ago

Rude

Cindy Nye

2 years ago

I called to schedule an appointment for somebody to look at my nonfunctional garage door on Friday. The appointment was scheduled for the following Monday between 9-12. Nobody had shown up by 12:30. I called and got a voice mail box that was full. The guy called me at 1:30 and I told him I contacted somebody else. He was apologetic and said they (the office) had not told him that. Terrible way to do business.

Traci King

3 years ago

My husband called and set an appointment for today. Then they pushed it back to Wednesday and now they say Friday. Said they are behind. Why not say that upfront?? We lost a day. We cancelel and have another company that is coming today. JW’s might be ok if you need something that isn’t urgent but if you need something sooner rather than later, call another company.

Kelsey

3 years ago

Very poor service. Took almost a whole week to get a estimate, then I had to call to see if it was ready which it was not…then they stated they would call me back that same day and didn’t hear anything all day from them so I had to call back and yea it was ready they just didn’t call. Very rude service. Would not recommend anyone to go there.

Joshua Hastings

3 years ago

They were awesome like always can’t say enough great things about this group of men thanks for always being so kind and helpful

Kevin Delancey

4 years ago

I just happened to come across this company by accident in April. I called on a Friday and spoke with John the owner and he helped me over the phone with all my questions. I drove up on Monday May 4th and picked up everything I needed. I installed the door and opener by Friday and couldn’t be more happier with John, his son-in-law and and the experience I had dealing with JW’s Garage Door Company. I drove over 2 hours from Apollo, PA and it was worth every mile. I would highly recommend this company to anyone. Thanks again John and John Jr. (lol)