Overhead Door Company of Worcester

Overview:
Overhead Door Company of Worcester, located at 60 Sunderland Rd, Worcester, MA, is a reputable garage door supplier known for providing a range of garage door services. Customers have noted their expertise in installation, repairs, and customer support.

Services Provided:
– Garage door installation
– Garage door repairs
– Emergency service
– Scheduling flexibility
– Professional customer service

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays.

Contact Information:
Phone: (508) 791-3912
Website: http://www.theoverheaddoorco.com/

Customer Reviews and Sentiment:
Overhead Door Company of Worcester has garnered a positive reputation with a rating of 4.3 stars based on 43 reviews.

Positive feedback emphasizes the company’s professional service, prompt responses, and the ability to resolve issues quickly. Customers frequently mention the accommodating scheduling and knowledgeable technicians.

Examples of positive reviews include:
“Did a great job! Kathy worked around my schedule and went above and beyond.” – Dennis Ciccone
“Very accommodating in scheduling, friendly and knowledgeable service technicians.” – Gail Dussault
“Quick response, upfront price, great experience.” – Tony Rubico

On the other hand, there are a couple of negative sentiments, primarily concerning poor experiences with scheduling and service reliability.

Examples of negative reviews include:
“Terrible service! Wasted days from work… Wouldn’t recommend!” – Josh Isaac

Review Summary:
Positive Sentiments: Professional service, prompt response, friendly technicians, problem resolution.
Negative Sentiments: Issues with service scheduling and reliability.

Additional Ratings:
BirdEye: 4.3 stars based on 43 reviews, consistent customer satisfaction with some reported service delays.
Total Lead Smart Rating: 8.1

Conclusion:
Overhead Door Company of Worcester stands out as a reliable choice for garage door services in the Worcester area, appreciated for its professionalism and quick service. Nonetheless, potential customers may want to consider the isolated instances of scheduling difficulties in their decision-making process.