Doorworks, Inc in Wisconsin Rapids, Wisconsin 54495

Doorworks, Inc

400 25th Ave N, Wisconsin Rapids, WI 54495

4.7 (22 reviews)

Overview:
Doorworks, Inc is a garage door supplier located in Wisconsin Rapids, WI. The company specializes in garage door installation, repair, and maintenance, providing timely and professional services to its customers.

Services Provided:
– Garage door installation
– Garage door repair
– Maintenance services
– Responsive customer service

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (715) 424-5777
Website: www.doorworksinc.com

Customer Reviews and Sentiment:
Doorworks, Inc has a strong positive presence across various platforms:

Google Reviews: 4.7 stars based on 22 reviews.

Positive feedback highlights the company’s responsiveness, professionalism, and quality service. Customers appreciate the quick service and knowledgeable technicians.

Examples of positive reviews include:
“They are absolutely amazing. They did an amazing job installing the new motor…” – Charlie Jones
“Service tech was friendly, professional and answered all of my questions…” – Shannon McFarlin-Wise
“Called in the morning and they had a technician to our house that afternoon…” – Brenda Nelson

However, there is mention of a complaint regarding poor customer service, signifying a need for improvement in that area.

Negative Sentiments:
“Think you can wait all day for them. They never showed up…” – Bryce Rozak (DeSominic)

Review Summary:
Positive Sentiments: Excellent service, knowledgeable technicians, timely responses, and professional installation.
Negative Sentiments: Occasional issues with responsiveness and customer service reliability.

Additional Ratings:
Total Lead Smart Rating: 8.3/10
This rating reflects the overall customer satisfaction and quality of service provided, though the single negative review about customer service lowers the overall score slightly.

Conclusion:
Doorworks, Inc stands out as a reliable choice for garage door services in Wisconsin Rapids, noted for its prompt service and professionalism. However, prospective customers should be cautious and aware of the isolated negative review regarding customer service responsiveness.

Member Since August 2024

Listing Id 252750

Contact Info

400 25th Ave N, Wisconsin Rapids, WI 54495
(715) 424-5777
Lead Smart Rating :
8.3/10.0

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Listing location

400 25th Ave N, Wisconsin Rapids, WI 54495

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Reviews

Charlie Jones

a month ago

They are absolutely amazing. They did an amazing job installing the new motor and also lubed the rails up to remove a squeak I had for years! I highly recommend them!!! Edit: They are super responsive when an issue comes up and sent someone right away. John was super awesome and friendly. You don’t find companies this high quality anymore!

Shannon McFarlin-Wise

2 months ago

Service tech was friendly, professional and answered all of my questions with confidence. Scheduling was great. Highly recommend them!

Emma Hess

8 months ago

The garage doors look great! There people were kind and professional. Made quick work of it! I think the price was reasonable too.

Cynthia Hamel

9 months ago

Update 9/27/23 Had them out to do maintenance on my garage door opener and replace the side seals on my garage door. Again a very timely response and prices very reasonable. Great job! 3/23/21…The spring broke on my garage door opener and I was unable to manually open the door. I called at 1:20 pm, they sent someone right away and the door was repaired and functioning by 2:10 pm!! Excellent service by Mark S. and the gal who answered the phone was very knowledgeable and was able to help diagnosis the problem immediately. I have had them out here several times over the years and have always been completely satisfied with their service! Highly recommend!!

Brenda Nelson

9 months ago

Called in the morning and they had a technician to our house that afternoon. Bob did a great job and had our door operational again in no time. Highly recommend!

Kevin Feuerhammer

10 months ago

The service was excellent and our technician Bob was friendly and very knowledgeable how to fix our garage door. Would recommend Door works to anyone in need of expert help.

Bruce Du Pree

11 months ago

Glen was very helpful in guiding us on the beast garage doors to choose for our needs and Bob our technician was very knowledgeable in installing them and a fantastic cleanup

Anthony Mattson

a year ago

Very good customer service. Called with a few questions about my repairs and was very satisfied with the answers..

Bryce Rozak (DeSominic)

a year ago

The worst customer service I’ve ever had. Think you can wait all day for them. They never showed up, Never again.

Laura BOONE

2 years ago

This company is great prompt professional and got our door spring fixed fast. Jon our repair tech was knowledgeable, efficient and obviously a pro. Joyce was quick to educate me over the phone regarding the problem with my door. We are fortunate to have this great company in our community.