Window World of Wausau

Larry Fetzer

a year ago

Window World did my window replacement and some existing window wrap. I was more then pleased with the outcome.. There is No comparison with this company versus other window companies. From the time I ordered to the time they were finished, everything was very professional and the installers were EXCELLENT!! Not to mention, spot-on on the timeline… I highly recommend this company and will go back to them with any further projects I may have … Thank you !!!

Bill Hansen

a year ago

Had them replace a bathroom. They never mentioned how bad the wood was rotted on the sides or bottom. Just filled it with spray foam and covered it up. They were so interested in my problem the manager had the secretary call .

Rhonda Hansen

a year ago

Had window world replace a bathroom window and never replaced the rotted wood

Stephanie Weege

a year ago

Our patio door broke last month, we called Window World and they were very friendly and came out right away to look at it…only that’s where the service stopped. They NEVER got back to us with a quote. We tried calling them twice, was once told they hadn’t heard back from their supplier and the second time they didn’t return the call at all. It is now 6 weeks later and we are taking our business elsewhere. They must not want business as others have the same experience…

Randy quinn

2 years ago

Well, had a representative come measure my existing windows. He was friendly and quick. Now for the 1 star. Its been 2 months since he was at my home and no response or estimate. At this point, I’m going to install new windows myself, not just replacement windows (glass) Thank you for wasting my time.

Bill Kubisiak

3 years ago

We hired them to complete a job for us Windows are fine. The cleanup was horrible. We paid for lead paint cleanup. Lead safe practices were not done. Paint chips everywhere. I don’t think plastic was even used inside or out. We had to clean up after them with wet wipes and HEPA vacuum. This company will get some one sick from lead!!!!! We have to pass a lead clearance test on each window. We did pass. Only after hours of cleaning up their mess. If you don’t care if you or your kids get sick, go ahead and give them a call.

daniel dozer

4 years ago

I had Window World install windows in my home several years ago and wanted them to finish replacing my remaining windows. Couldn’t get a hold of them. I left email through their website, left voice messages at both of their phone numbers, even went to their office during the reduced offices hours they listed on their answering machine, Office was closed, no calls back, no return emails. I’ve waited almost a week for a response. I’m contracting with another company. Update: Window World got back with me and was able to explain the delay in response. They gave me a bid for my job that was substantially better than either Felco or Mad City Windows for a similar product. No hassle, no sales pitch, no bashing the competition, just business. I really appreciated that. I contracted with them and I will update once the job is completed. I have high expectations but I don’t think I will be disappointed.

Michelle Ellenbecker

4 years ago

This is my favorite coffee shop! I love their friendly smile in the drive thru and they always get my order right!

Dan Hurlbert

4 years ago

Never had an issue with installers or quality of product. My biggest problem has always been with the office staff; not returning phone calls, unaware of when product would be in, misplaced product, scheduling installs without prior communication, etc. And their office hours were inconvenient to anyone working a normal 40 hour week up until recently. Install staff are incredible, Michael and crew have installed several windows for me over the years and I’ve never had problems. Quality of the windows is better than what you’re paying for them, but incompetence of the office staff is slowly dragging these guys down in my book.

Steven Olig

4 years ago

Absolutely the best, honest, dependable, quality product backed by the knowledge and product information.excellent quality installation, we have recommended their services and product to many.