Townsend Glass and Mirror in Villa Rica, Georgia 30180

Townsend Glass and Mirror

1396 Dallas Hwy, Villa Rica, GA 30180

4.6 (13 reviews)

Overview:
Townsend Glass and Mirror is a window installation service located in Villa Rica, GA. The company specializes in providing high-quality glass and mirror solutions, with a strong focus on customer satisfaction and value.

Services Provided:
– Window installation
– Shower enclosures
– Glass repair
– Customer service

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (678) 941-3771
Website: http://www.townsendshowers.com/

Customer Reviews and Sentiment:
Townsend Glass and Mirror has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.6 stars based on 13 reviews.

Positive feedback highlights great customer service, quality workmanship, and prompt installation. Customers appreciate the professionalism, friendly staff, and cost savings provided by the company.

Examples of positive reviews include:
“Great customer service, quality work, fast turn around!” – Beth Robinson
“Very professional, friendly, and these guys do top notch work!” – Shawn Morris
“They do beautiful work! I highly recommend them.” – Joyce Wilson

However, there is at least one notable complaint regarding professionalism and workmanship:
“I would never recommend these people to anybody… No attention to detail and no professionalism.” – James Dickey

Review Summary:
Positive Sentiments: Friendly staff, great customer service, quality work, and fast turn-around times.
Negative Sentiments: Lack of professionalism, issues with workmanship, and validity of customer experience.

Additional Ratings:
BirdEye: 4.6 stars based on 13 reviews, reflecting consistent customer appreciation alongside isolated issues.
Total Lead Smart Rating: 7.4

Conclusion:
Townsend Glass and Mirror generally provides reliable window installation services in Villa Rica, GA, with numerous satisfied customers praising their professionalism and quality. However, potential clients should consider the mixed feedback, particularly regarding the negative experience shared by one customer, before making a decision.

Member Since August 2024

Listing Id 251704

Contact Info

1396 Dallas Hwy, Villa Rica, GA 30180
(678) 941-3771
Lead Smart Rating :
7.4/10.0

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Listing location

1396 Dallas Hwy, Villa Rica, GA 30180

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Reviews

Dennis Davy

3 years ago

Friendly People and good prices.

Alan Harris

3 years ago

I needed something that was expensive and she guided me and I Direction to get what I needed for about 30% of what they would have to charge even though I did not complain about their price it was a an item they would have to set equipment up for to make but would have been able to do it. She was not trying to lose the company money she was trying to help me out!

Beth Robinson

4 years ago

Great customer service, quality work, fast turn around!

Samuel Dupree

4 years ago

I have used Townsend glass for over 30 shower inclosures in new homes. They have great prices, and are very reliable.

James Dickey

4 years ago

I usually do not leave negative reviews unless it is an extremely unique scenario which brings me to this one. I am not going to go into the details because it would take me paragraph after paragraph to lay it out, But these people pulled one heck of a stunt on me That was extremely unprofessional and childish . Just a complete lack of professionalism entirely. I see others have given them good reviews and I do not doubt that they have pleased a few people in the past but for what I can speak on , I would never recommend these people to anybody. The workmanship was also sub par. Very crude and rough measurements, as well as very thick sloppy caulk joints…..looked like they spread their silicone with a steak knife…. No attention to detail and no professionalism. Lesson learned

Joyce Wilson

5 years ago

They do beautiful work! I highly recommend them.

Shawn Morris

5 years ago

Very professional, friendly, and these guys do top notch work! Our shower doors look awesome!! 🙂

Ashley Preskar

6 years ago

Loved working with them! They are so helpful and reasonably priced. Would highly recommend!

Ivey Rollins

6 years ago

Beautiful, sturdy shower enclosure and door with great customer service!

L Ag

6 years ago

I had a cracked bay window in my house and I was dreading having to replace the entire window. Townsend glass was able to just replace the glass, which was much more cost effective. They came out and measured and had it installed very quickly! Great experience and highly recommend!