Overview:
J. R. Door & Window Inc is a window installation service located in Upland, CA. The company specializes in providing high-quality window and door installation services, catering to both residential and commercial customers.
Services Provided:
– Window installation
– Door installation
– Milgard product installation
– Customer service and consultation
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (909) 949-9902
Website: www.jrdoorandwindow.net
Customer Reviews and Sentiment:
J. R. Door & Window Inc has received positive reviews overall, with a rating of 4.6 stars based on 53 reviews.
Positive feedback emphasizes the company’s efficiency, professionalism, and quality of installations. Customers have praised the beautiful finish of the installations and the helpfulness of the staff.
Examples of positive reviews include:
“I highly recommend this company.” – Norma Ramos
“The installers showed exactly when we were told… Very fair pricing, and very excellent work.” – Nicholas Rheaume
“Great customer service from the ordering process to the installation.” – Amanda Mattox
Negative feedback noted issues with communication, specifically regarding missed appointments and dissatisfaction with the owner.
Example of negative reviews include:
“It was a no show/no call. I had to go with a different company.” – Adrianna
“Terrible customer service. Employees were good but owner Jeff Roberts was NOT.” – Sandra Malagon
Review Summary:
Positive Sentiments: Efficient service, beautiful installations, helpful staff, excellent customer service.
Negative Sentiments: Communication issues, missed appointments, specific dissatisfaction with the owner.
Additional Ratings:
BirdEye: 4.6 stars based on 53 reviews, reflecting consistent customer satisfaction with occasional concerns about communication.
Total Lead Smart Rating: 7.5
Conclusion:
J. R. Door & Window Inc presents as a reliable choice for window and door installations in Upland, CA, known for their workmanship and customer service. However, potential customers should be mindful of some negative feedback regarding communication and specific interactions with the owner before making a decision.
Member Since August 2024
Listing Id 251414