Butler Custom Doors

Keith Fry

a year ago

It has been a pleasure to work with Robin and Jill at Butler Custom Doors. The communication and precision of their work has been awesome! Highly recommend Butler Custom Doors.

Linda Sedgwick

a year ago

Jill at Butler Custom Doors was a pleasure to work with! She is very responsive, professional, “delivered” her services/product in a very timely manner, and simply a joy to work with! Our project was a new build – interior doors plus hardware. The doors are stunning, well-matched to our cabinets and very high quality. THANK YOU BUTLER CUSTOM DOORS!

S L

a year ago

Horrible experience with Butler Doors–Jill Kiser and Robin Marshall. Insufficient oversight, poor quality doors, and dishonesty leading to an unwillingness on their part to rectify the issues. This is a company to avoid.

andy gronik

a year ago

I challenged Butler Custom Doors (BCD) in Tucson Arizona to reproduce the look of architect-designed doors built to resemble doors used in Spanish Colonial architecture in San Miguel de Allende, Mexico. While we wanted the doors to look “authentic,” we also wanted them to incorporate modern materials and technology to keep our home watertight and secure. From my very first contract after BCD’s had carefully considered the guidance of our general contractor, they were dialed into our challenge and making excellent recommendations. Communication throughout the manufacturing process was flawless and all of the doors were delivered and installed on time and per spec. And, the doors are magnificent – so nice that I wish I’d replaced all the doors on the house. I highly recommend BCD for your project.

christina Villanueva

2 years ago

Went to see what they had today….wow bought 3 beautiful doors and Robin was very helpful. Will definitely go back when we’re ready for more

Steve Richards

2 years ago

Butler Custom Doors and crew, (Robin especially) were amazing. Couldnt have had a better experience.

LMR

2 years ago

We are tremendously disappointed with Butler Doors. For months we tried to get specific information about the warranty on our door and frame that would cost over $20,000, all to no avail. Jill and Robin did not respond to our numerous telephone and email queries in a timely manner, and when they did they provided vague and convoluted replies. We had scheduled a date for their representative to come and do measurements according to their schedule, which meant that we had to wait several months for service. After waiting these long months we were told in the most indefinite terms that the representative might not be able to come at that time. Nothing definite, and we were left hanging. The date came and went and they didn’t even bother to reach back out to us. These are not inexpensive products and services yet Butler Doors treats customers with indifference at best, and outright contempt at worst. They cannot seem to be bothered with questions. Needless to say we will not be doing business with this company. Butler Doors, are you really that willing to walk away from jobs that are over $20,000? Are you really unable to provide specific details about your warranty? Seems to me that this is very poor business practice. As another review wrote: BUYER BEWARE!

Ramon Ortiz

3 years ago

Butler custom doors are always willing to go the extra mile to make sure their clients are taken care of and are incredibly knowledgeable. It’s an absolute joy to have worked with them on multiple projects.

Joelle J Hoogerwerf

3 years ago

BUYER BEWARE!!! We were so excited to have beautiful custom doors installed at our home. Service and experience was the worst customer service. The doors came in and after waiting many months they did not fit. Butler personally did all of the measurements. Ramon, installation, felt so bad that he used our personal skill saw to cut the door properly and what do you know it cracked. The hardware for the doors (we had two) had a manufactures default and only worked from the inside. Leaving us with no way to get in to our iwn home. After waiting an additional month the working hardware arrived. The framing provided by Butler did not even encompass the proper framing, and the custom door also leaves small sunlight openings. Great when AZ has all kinds of pests. After all of that hassle Butler refused to get a proper frame for the doors. BUYER BEWARE!!!

Tim Newkirk

3 years ago

Very knowledgeable and helpful. Everything from beautiful one of kind custom doors to standard builders grade products and everything in between. You wont find a more qualified company to buy your doors from.