Wayne-Dalton Genie Sales Center of Cleveland

Overview:
Wayne-Dalton Genie Sales Center of Cleveland is a garage door supplier located in Solon, OH. The company specializes in providing a range of doors and related services, focusing on customer satisfaction and reliable service delivery.

Services Provided:
– Garage door sales
– Garage door installation
– Door repair services
– Customer service

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (440) 498-9094
Website: https://www.wayne-dalton.com/salescenter/cleveland-ohio

Customer Reviews and Sentiment:
Wayne-Dalton Genie Sales Center of Cleveland has received a mixed bag of reviews:

Google Reviews: 4.3 stars based on 23 reviews.

Positive feedback emphasizes the company’s good customer service, efficient sales process, and friendly staff. Customers appreciated the great treatment they received and the professionalism of the staff.

Examples of positive reviews include:
“Great 👍🏾 …” – Don Hughes
“Well run sales and service!” – Jonny Cannon
“Always have the best service.” – Westdale Door

Negative feedback highlights issues with customer service and product quality, with some customers expressing significant dissatisfaction.

Examples of negative reviews include:
“Horrible customer service terrible products.” – Jim Cerha
“Don’t buy Wayne Dalton doors at least it’s work-master.” – John Price

Review Summary:
Positive Sentiments: Friendly staff, good customer service, professional service
Negative Sentiments: Poor customer service reported by some customers, issues with product quality

Additional Ratings:
BirdEye: 4.3 stars based on 23 reviews, reflecting a similar trend of customer satisfaction although encountering some issues.
Total Lead Smart Rating: 6.7/10

Conclusion:
Wayne-Dalton Genie Sales Center of Cleveland appears to provide a generally positive experience for customers seeking garage doors and related services, particularly noted for their friendly staff and good customer service. However, potential customers should remain mindful of the mixed reviews, especially regarding customer service and product quality concerns.