Windows and Glass

Brandon Hill

a day ago

Great windows

Gl Vy

9 months ago

Advice to everyone. Don’t go with this company if you have a small job. Zero professionalism. I had placed 09/22/2023 in person with Salem – glass replacement in a window sash that I had taken to the shop. I had paid half the price ($167). I was promised the glass will be available and will be fixed by the following Thursday. Now it has more than three weeks with no progress (or response from Salem last 5 days) although I have reached his staff multiple times.

M J

9 months ago

This is by far the worst experience I’ve ever had with a company. Sam the owner is extremely deceitful, unethical, and the biggest unscrupulous liar I’ve ever met in my life. He is an amazing talker and salesman but a con man who is not qualified to be in business in my opinion. STAY AWAY. I hired this man in March of 2023 to replace the glass in my front window. It’s 09/22/23, and he still hasn’t corrected his horrible work and damage. I fired him today, I had enough with the abuse and lack of professionalism and endless lies, empty promises and unprofessional work. More than half a year of his excuses! to change glass in a single front window at one home. The man is not qualified. He kept missing install appointments, excuse after excuse. Worse he does not know what he is doing. My window is a big triangle glass at the top, bottom is a large middle portion with glass on the 2 doors that open. First appointment the measurement of the large window at the bottom was wrong, needs to re-oder. Next appointment he breaks glass while installing, and does not bring the top triangle. Mind you he would ghost me not answer me for weeks, or constantly miss appointments and I had to chase after him every single time to see if the glass had arrived. Something by the way which took 1 week, but he kept me waiting so long. He never once called, I had to chase after him every single instance and he’d say oh yeah, your glass is here. 3rd appointment he orders glass that is way too for the top window. I also tell him the bottom window sinked and the seal is not attached, gaps. He blames the measurement on his employee, but he measured it. 4th issue with size again, I had told him I also needed screens replaced. The man does not order them, he makes them out in the yard. He riddles my entire yard with sharp dangerous metal corners of metal frames. The end result is a horrible looking glued together screen that looked absolutely awful. When i gently pushed the mesh in the screen, it became loose. Another instance he took out top window and his worker shatters it on the back of a their truck but the glass flies all over my yard and the street. I had no clue until I went out and saw the mess. I had to spend an entire day on hands and knees collecting these dangerous shards both from metal screens and the glass. Then he orders window glass with wrong grids again, then orders the glass that is too big. The old window was perfect size, normal frame. Then he tells me a glass had arrived but his worker broke it at the shop. Then he got sick, then one thing, then another and another and excuse after excuse. Then he orders a glass that is waaaay too large not even close. He has damaged my window frame, would scrape the old seal after each mistake and leave all that garbage in my yard. This man can’t measure a window or install glass to save his life. I could go on and on. He also bragged how easy it was to break into people’s homes, the levers in most windows is easy to open according to him, and that he could come in through the windows if I wasn’t yet home for one appt. Just a random but shady comment. The last time he had gotten the glass wrong again I told him enough was enough, and he apologized and agreed his work was horrible. He agreed to fix it and finally installing it, make everything right, would not charge me for the second payment, basically 50% off. Mind you he kept us with a window that has gaps and air comes in, you can see the border of the glass. If it rains water will come inside immediately. He still hasn’t fixed the large bottom window whose seal is not even attached and which sunk. The top window is atrocious with grids that don’t line up to windows. Then today he says he’s on his way at 9am, every single time i’ve had to move things and wait for him, he’s always late. Today at 12pm however I had enough, he was 3 hours late and probably never coming. I called him and asked for refund. He agreed but then ghosted me after I asked him when he’d refund me the first payment.

علي الصالح

a year ago

I recently had to get my windows repaired, and I have to say that I’m very impressed with the service. The team was prompt, professional, and courteous throughout the entire process. They knew exactly what they were doing and didn’t waste any time getting started on the repair work.

Naresh Venkat

2 years ago

Impossible to get hold of Sam or his office manager. They took the money and never called back to schedule. I’m still waiting for him to fix the windows. It’s been over a month now.

David Sharpe

3 years ago

Excellent service and reasonable price too.

Marissa Flores-Hodge

3 years ago

Awesome service they came to my home very professional for a good price ! My go to if I need work done in future ! Thanks !

Azthetic Landscaping

3 years ago

Awesome work! Cleaned up like it never happened. The crew was all so friendly, in uniform and wearing masks. Definitely recommend them

Louiza Koumoutsakis

3 years ago

Sallem of Windows and Glass is a pleasant Technician and knowledgable about windows. He replaced crank handles and locks on our windows and repaired our window screens. He serviced our windows in a timely mater and was reasonably priced. We are satisfied customers and will call again.

Nitin Badjatia

3 years ago

They were very good in fixing two issues at our place. First, we had a cracked window. They ordered a custom replacement for the window section and the installation was done professionally. Second, one of our windows wouldn’t stay up. They replaced the railing, which also gives the window a better seal. Great work all around! Very responsive as well.