Tommy’s Glass Service Inc

Overview:
Tommy’s Glass Service Inc is a window installation service located in Salinas, California. Known for its local experience, the company offers a variety of glass-related services including cutting, repairing, and installing windows and doors for residential customers.

Services Provided:
– Window installation
– Glass cutting
– Repair services for windows and doors
– Custom shower glass installations

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (831) 758-4721
Website: https://tommysglass.com/

Customer Reviews and Sentiment:
Tommy’s Glass Service Inc has received mixed reviews across various platforms.

Google Reviews: 3.3 stars based on 37 reviews.

Positive feedback notes the company’s quick service, helpful staff, and reasonable pricing. Many customers have expressed satisfaction with the quality of work and professionalism.

Examples of positive reviews include:
“Super helpful staff and would absolutely recommend their services” – Jasmine Haver
“Tommy’s people gave me a reasonable quote… quickly and professionally” – Paul Rummel
“Everything was done quickly, easily, at a good price and good quality” – Aaron Bielenberg

Negative feedback primarily concerns customer service issues, particularly with the office staff, who some customers described as rude.

Examples of negative reviews include:
“Made fun of me for not speaking English… very annoying” – posh Posh
“Very unprofessional… will never use or recommend this subpar business” – Pete Moody

Review Summary:
Positive Sentiments: Quick service, helpful and professional staff, quality workmanship.
Negative Sentiments: Rude customer service from office staff, instances of unprofessional behavior.

Additional Ratings:
BirdEye: 3.3 stars based on 37 reviews, indicating a similar trend of mixed feedback.
Total Lead Smart Rating: 5.5/10. This rating reflects the overall customer satisfaction which is tempered by notable complaints regarding service interactions.

Conclusion:
Tommy’s Glass Service Inc shows potential as a reliable option for window and glass services in Salinas, CA. While many customers appreciate the quality of work and quick turnaround, the mixed reviews regarding staff professionalism should be considered by potential clients before making a decision.