Lighthouse Door Company

Overview:
Lighthouse Door Company is a reliable garage door supplier located in Salinas, CA. They specialize in the sale, installation, and repair of garage doors for residential properties, offering exceptional service and a strong commitment to customer satisfaction.

Services Provided:
– Garage door installation
– Garage door repair
– Automatic gate services
– Maintenance plans

Hours of Operation:
Monday to Saturday 9 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (831) 655-1419
Website: https://ldcgaragedoor.com/

Customer Reviews and Sentiment:
Lighthouse Door Company has a strong rating of 4.8 stars based on 162 reviews across platforms.

Positive feedback emphasizes their quick response times, professionalism, and high-quality workmanship. Customers have expressed appreciation for their maintenance plans and competitively priced services.

Examples of positive reviews include:
“Keep up the great work! That was fast!” – Miguel Rueda
“Always professional and courteous and always on time.” – Arceli Gamboa
“Eric provided excellent service and quality work for our rental property.” – Glenn McWilliams

However, there is a notable complaint regarding a lack of accountability for an incorrectly installed garage door, highlighting communication issues.

Example of a negative review:
“A better review was intended until Eric decided not to keep his word and resolve an issue.” – Robert Watt

Review Summary:
Positive Sentiments: Quick response, professional service, quality workmanship, effective problem-solving, competitive pricing.
Negative Sentiments: Communication issues and lack of accountability for installation errors.

Additional Ratings:
BirdEye: 4.8 stars based on 162 reviews, reflecting high customer satisfaction despite the mixed sentiments regarding communication.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 8.2

Conclusion:
Lighthouse Door Company stands out as a strong choice for garage door services in Salinas, CA, noted for their professionalism and quality work. However, potential customers should be cautious of the reported communication issues that could impact service experiences.