Pella Doors and Windows of Northern California

Hannah Dawson

8 months ago

If I could give 0 stars, I would. This evil window company expects you to pay them tens of thousands of dollars for their products and delivery and they wont even take the time to ensure a delivery is done right. They expect my 76 year old grandfather (after paying them 20 thousand dollars) to unload the windows himself upon delivery? They wont send another worker along with the driver to ensure a quality delivery. After discussing the issue with the company, they refused to budge. Not a quality business. Save your money and buy from a service that will… service you!

Robert Petersen

11 months ago

Deanna the showroom manager was fantastic. She was very solutions oriented, and helped solve issues we have been dealing with for a long time. So glad I spoke with her. Very patient and creative in her approach. The plan we came up with will be great and improve the value of our home. I spent 42 years working in a service business. I applaud great service when I experience it. Highly recommend her.

Ann Marie Lincoln

2 years ago

Lacking sad to say. They have a craftsman door online but discontinued them in February. Disappointing after driving to Sacramento to see it.

Kevin A.

2 years ago

My family and I went to Pella Windows and had a great experience. Chris was our representative and he was amazing. He explained everything thoroughly. There are many products on display. We were showed all the products. We were also shown the price and Chris was patient enough to go through different options. They had a coloring book and toys for my son to play with. Such a great experience. Highly recommend if you’re looking for windows, doors, and patio doors.

Shirley Mulligan

3 years ago

I was looking to replace my back sliding door with a French door and when I saw the sliding doors that Pella offered, I was sold. It came with built in shades and a screen door that collapses into the door for a very seamless look. It has everything that I was looking for and looks great! It was nice working with Tony Muljat. He was very knowledgeable and took the time to help me build the door just as I wanted. The installers were very professional as well. They did an excellent job and left the place spotless when done. I’m very pleased with the door. It brightens the room and I like the open feel it gives.

Dennis Doherty

4 years ago

Pella makes great products, and more importantly Pella has an amazing supporting organization from Sales all the way to Delivery. I did a tremendous amount of research, Google, Youtube, Consumer Reports, etc.. and I received several competing bids. I kept coming back to the quality and entire experience of Pella of Northern Cal. Chris Sullivan (Sales), OUTSTANDING! A great guy, knowledgeable, polite and extremely patient. He never pressured me into a sale. He helped me compare and contrast products and features respectfully against competitive products. Delivery of the product was a painless and pleasant experience. Randy Sullivan delivered my windows and doors, treated my house and my products with respect. He even helped me straighten my garage too. In summary, it can be an overwhelming experience when contemplating replacing windows and doors on your existing home. There’s a lot of misleading information, and most window/door salesmen want a quick sale and move to the next job. This is NOT how Pella of Northern Cal operates. Chris will help you make the best decision based on your home, budget and help you make the best decision for your family. I strongly recommend Chris Sullivan from Pella of Northern California.

Robert Erfle

4 years ago

We need some weather stripping for our 30 year old front door. Contacted Pella regarding purchasing some. They will not return our calls or emails – terrible customer service. It is a shame too because we like their products. I would not recommend them as a company to purchase products from

TriCity Glass

5 years ago

Jennifer has been our rep for quite sometime now, and every encounter has been very pleasant and knowledgeable. We always look forward to working with her! Pella provides a beautiful, quality product and Jennifer is amazing at explaining it all. She’ll back everything she explained with an email attached with pamphlets/specs.

Rick Lopes

5 years ago

Working with Jennifer Aldous was a dream come true. She is extremely knowledgeable and efficient. She not only guides our customers but helped us navigate the right set of windows/doors for our own summer cabin which sustains harsh winters and extremely warm summers. Jennifer conducts her business in a very professional and courteous manner and is prompt in replying to all questions that arise.

Cindy Beyler

5 years ago

PCS Construction has been working with Jennifer Aldous for a few years now and it has been a wonderful experience. Our orders are completed with timely efficiency from the quote to delivery. Such a relief knowing that behind a great product, is a consistent and hardworking professional handling our orders.