Acme Door Companies in Ridgefield, New Jersey 7657

Acme Door Companies

1099 Linden Ave, Ridgefield, NJ 07657

3.8 (12 reviews)

Overview:
Acme Door Companies is a garage door supplier located in Ridgefield, NJ. They provide a range of services related to garage door installations, repairs, and inspections, serving both residential and commercial customers.

Services Provided:
– Garage door repairs
– Fire door inspections
– New garage door installations
– Replacement slats for rolling doors

Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (800) 281-5680
Website: http://www.acmedoor.com/

Customer Reviews and Sentiment:
Acme Door Companies has received mixed reviews across various platforms:

Google Reviews: 3.8 stars based on 12 reviews.

Positive feedback praises the company’s quality of service and professionalism. Customers have highlighted reliable repairs and helpful staff.

Examples of positive reviews include:
“Great service, warehouse door broke on Friday… Acme came in on that day… fixed everything, better than before.” – Tatiana Segura
“Acme Door, our go-to company for our fire door inspections, repairs… quality work every time!!” – Hilmar Paschold

Negative feedback predominantly revolves around poor communication, unprofessional behavior from staff, and dissatisfaction with workmanship quality.

Examples of negative reviews include:
“Extremely disappointed in the quality of the workmanship and materials…” – David Mayer
“A driver from this company nearly crashed into me… I will never use this company…” – Caitlin Beier

Review Summary:
Positive Sentiments: Reliable service, quality repairs, professional staff.
Negative Sentiments: Issues with workmanship quality, unprofessional driver behavior, and poor customer service experiences.

Additional Ratings:
BirdEye: 3.8 stars based on 12 reviews, reflecting a similar trend of customer satisfaction with notable complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding service quality and customer interactions.
Total Lead Smart Rating: 5.5

Conclusion:
Acme Door Companies offers a range of garage door solutions in Ridgefield, NJ, and is noted for its reliability and helpful staff. However, potential customers should take into account the mixed reviews, particularly regarding workmanship and some customer service experiences before making a decision.

Member Since August 2024

Listing Id 247601

Contact Info

1099 Linden Ave, Ridgefield, NJ 07657
(800) 281-5680
Lead Smart Rating :
5.5/10.0

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1099 Linden Ave, Ridgefield, NJ 07657

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Reviews

Ethan Green

a year ago

My overhead door company uses acme door to repair spring barrels and provides us with rolling doors and replacement slats for those rolling doors. great service, clean warehouse, fantastic work done on all jobs we send their way. trusted industry source. Joe is the man! Gentleman who is in the shop always helps me load my truck and is very kind! 10/10

David Mayer

3 years ago

Extremely disappointed in the quality of the workmanship and materials on my 20′ wide and 14′ high $9000 rolling gate. When I called around to find someone to make this gate may companies told me “Call Acme”. So I did. Only one other company offered a bid. It was $1000 less but I went with Acme. Two years later I have a $2450 bill to repair that gate. See the photos of the failed bearing that resulted in the gates movement causing wear through the center axle shaft and caused the core to start shearing off. The gate could have collapsed. As you might imagine I am not happy with that bill. I will not use them and cannot recommend them to anyone.

Hilmar Paschold

5 years ago

Acme Door, our go to company for our fire door inspections, repairs and new work. quality work every time !!

Caitlin Beier

5 years ago

A driver from this company nearly crashed into me changing lanes without using his turn signal and proceeded to offer me rude hand gestures when I hit my horn to identify that I was in the lane. I will never use this company and I hope the driver is disciplined for his unprofessional and rude behavior.

Tatiana Segura

5 years ago

Great service, warehouse door broke on Friday, acme came in on that day to do the estimate and offered to make it operational until Monday, we declined. Can in on Monday and fixed everything, better than before. Could not ask for more! Great service and fast.

ACE ARCHIVE

9 years ago

Called for emergency service, door would not close and was a complete emergency –asked can you come out today, he replied you better call someone else cause it ain’t happening-click! what a A-#$%@