Nick’s Door And Window in Portsmouth, New Hampshire 3801

Nick’s Door And Window

199 Constitution Ave # 6, Portsmouth, NH 03801

3.9 (9 reviews)

Overview:
Nick’s Door And Window is a window installation service located in Portsmouth, NH. The company specializes in providing a variety of window solutions and door installations, catering to both residential and commercial needs.

Services Provided:
– Window installation
– Door installation
– Customer service support

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (603) 433-3346
Website: http://nicksdw.com/

Customer Reviews and Sentiment:
Nick’s Door And Window has received a mix of reviews, resulting in an average rating of 3.9 stars based on 9 reviews.

Positive feedback emphasizes the company’s knowledgeable staff, efficient ordering process, and competitive pricing.

Examples of positive reviews include:
“Best prices, most knowledgeable!” – Anne Bryan
“I’ve had great experiences purchasing windows.” – Zak Robinson
“Friendly staff.” – Calvin Drenkhahn

Conversely, negative reviews point out significant issues with customer service, communication, and product quality.

Examples of negative reviews include:
“Where do I begin! … Customer service is key!” – Erin Gaffney
“Not real pleased with the quality of the door nor the lack of customer service.” – Josh Baker

Review Summary:
Positive Sentiments: Knowledgeable staff, competitive pricing, efficient processes.
Negative Sentiments: Poor customer service, product quality issues, communication failures.

Additional Ratings:
Google Reviews: 3.9 stars based on 9 reviews.

Total Lead Smart Rating: 5.6

Conclusion:
Nick’s Door And Window presents a reliable option for window and door installations in Portsmouth, NH, particularly noted for its knowledgeable staff and competitive prices. However, customers should be cautious of the mixed reviews regarding customer service and product quality before engaging with the company.

Member Since August 2024

Listing Id 246965

Contact Info

199 Constitution Ave # 6, Portsmouth, NH 03801
(603) 433-3346
Lead Smart Rating :
5.6/10.0

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Listing location

199 Constitution Ave # 6, Portsmouth, NH 03801

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Reviews

Roy Olivira

3 years ago

Opens too late.

Anne Bryan

4 years ago

Best prices,most knowledgeable!

Erin Gaffney

4 years ago

Where do I begin! 40 years of service and they should close their doors now! For a small business I was shocked on how they handle customer service. I ordered a Andersen Sliding Door for our new home and the frame was damaged when I opened the box. Called Nicks and spoke to the rep I ordered the door through and to get a response of return call was impossible. Once I got the new frame delivered to my home ( Andersen warranty) we called our contractor to installs these doors ALL the time. He noticed parts were missing to complete the install. He completed what he could complete and informed us to contact the dealer as its on them. I emailed Nicks Doors & Windows about the box that was missing and their response was I did FIND that box at our warehouse.. NO ONE EVER CALLED ME TO LET ME KNOW! It took me the consumer to call them and let them know about the part. I asked for them to find a technician to come and finish the install due to them failing to have a check list to make sure consumers get all their boxes when they order a large item.. they said well we got you a $600 frame for free… awful response as the frame was under warranty as it was first delivered DAMAGED! IN TODAYS WORLD CUSTOMER SERVICE IS KEY !

Zak Robinson

5 years ago

I’ve had great experiences purchasing windows. These guys live and breathe windows and the ordering process is much more efficient than going through a less specialized business.

Calvin Drenkhahn

6 years ago

Friendly staff

Josh Baker

7 years ago

Not real pleased with the quality of the door nor the lack of customer service. I paid a lot for a door that took almost 3 months to come in (I was promised 4-6 weeks). When it arrived it looked like very shoddy workmanship. Nick said, “It’s just the way these doors are made.” When the guy came to install it I pointed out how the door had a lot of “play” in it and moved when latched. The installer said, “I’m just paid to install the door, not tweak it, call Nick.” I left 3 messages for Nick to call me regarding this issue but he never returned my call. Frustrating to say the least.